Le Grand Hôtel Cabourg - MGallery

Overall, it was a very unpleasant stay. From the location and view alone, it is still good. Next, I will elaborate on the unsatisfactory aspects: 1. The hotel is relatively old, and the cabinet doors cannot be completely closed; 2. There is no shower room. When taking a shower in the bathtub, the shower curtain will suck on the body, which is disgusting. Because the shower curtain is not changed every day, I am not sure whether it is changed with the change of guests. It is scary to think about it; 3. There is a small hole in the wash basin. I found it when I checked in, but I thought that if there was no impact, it would not be covered by the warranty. As a result, it leaked during use, so I reported it for repair. The hotel actually asked if I broke it. What kind of logic is that if it was really me, why should I provide warranty? Besides, the old damage can be seen at a glance; 4. The most outrageous thing is that my credit card was successfully swiped at checkout, and I received the deduction reminder, but the front desk said that it was not received, and repeatedly asked to provide other payment methods to pay again. I refused at first, but it seemed that if I didn’t pay, they would not let me leave. I could only provide my family’s card again, and then it was issued. After nearly a month of twists and turns, the hotel finally said that they received the money paid by my card, but the payee was another property under their group, a big mistake, and then refunded it to my family's card. This is...no experience at all. I am deeply disappointed. I will never choose this hotel when I pass by there in the future. I also advise Chinese travelers that if you must stay at their place, it is best to pay the deposit and room fee in cash.

Great hotel with very friendly staff. Breakfast facing the sea, paradise!!

The service of the hotel staff is very good. I can't buy pain relievers for stomach pains at night. The hotel called the pharmacy I knew and asked the pharmacy to open the door to provide us with pain relievers~

hôtel charmant , peut être un peu trop impersonnel parfois a certains moments le grand hôtel nous a offert presque toutes ces promesses . le décor la vue l accueil la qualité de la chambre. Nous avons déjeuner au BALBEC avec grand plaisir, les serveuses étaient au petit soin comme le lendemain au petit déjeuner La chambre spacieuse vue et balcon correspondant à nos attentes Nous mettrons du coup le grand bémol et concevons que le grand hôtel est surement victime de son succès parisien voir local délaissant les clients de l hôtel mais nous n avons pu trouver de place dans l'après midi pour une boisson chaude au bar et salon ; nous nous sommes dit peu importe nous reviendrons plus tard dans la soirée prendre un apéritif et profiter de notre boisson offerte membre gold ( même si c est un détail car du coup nous ne l avons pas pris forcément faute de place ) et la deuxième déception a 19 heures aucune place , nous revenons à 19.25 même chose aucune place : 3 fois dans la journée sans pouvoir en tant que client de l hôtel accéder au bar confortable et qui faisait partie de notre séjour nous laisse un gout amer et nous avons du partir ailleurs pour profiter d'un apéritif et de la suite de notre soirée pour diner ce qui en aucun cas n 'était le but initial Nous avons été cette année a HANOI metropole legend et au raffles phnom pen sans connaitre ce genre de souci et pourtant peut être bien plus touristique ce sera notre " petite " déception d un séjour qui aurait pu être presque parfait