Azur Byron Bay

Great outdoor area, kitchen and beds!

Single family house expanded into 8 units shared…. Our experience at Azur was disappointing, primarily due to poor communication, misleading advertising, and unprofessional management. 1. Severe Lack of Communication Our booking confirmation through ******* explicitly stated that we needed to contact the lodge directly. However, the phone number provided was invalid. Upon arrival, we found an unmanned front desk with only a blackboard directing us back to the confirmation email for check-in—an absolute dead end. There was no clear way to reach staff for assistance, making the check-in process frustrating and disorganized. 2. Deceptive Photos & Misleading Advertising The lodge’s online pictures painted a vastly different image than reality. The property looked far more worn-down than advertised, with noticeable signs of neglect. There was no sign of the jacuzzi that was supposedly included in the amenities. The lack of maintenance was evident throughout the property, which also happened to be listed for sale—something that might explain the overall disregard for guest experience. 3. Unprofessional & Dismissive Management We requested an upgrade to Azur Beach House on three separate occasions, only to be met with vague, dismissive responses from the so-called manager. When I asked for his name to document our negative experience in a review, he refused to spell it out and ultimately hung up on me after I asked for the third time. According to his blurry and whispering pronounceation, it's Brecell in case the owner ne

We got a last minute deal for 1 night in Tallows Villa at Azur, and we were very pleasantly surprised. We had undercover free parking, which you entered from the lane behind the property, which was excellent. Self check-in was fine, and the villa was beautifully cool on arrival. The villa was very spacious and clean; the king sized bed was super comfy; the decor was nice and minimal; the bathroom was big, with a good shower, and the air con was fabulous on a really hot day and night. We had a big verandah with a very large daybed and a beautiful cane hanging chair. We didn't get to use the pool, but the entire pool and outdoor area looked gorgeous. There was, however, no information whatsoever regarding the property's communal kitchen - or that breakfast ingredients were supplied for the use by guests, and there were appliances and a large fridge for use - which would have been very helpful. And the phone was not manned and no-one returns calls. They did eventually reply to my email just before we drove to the property. We would definitely stay again.

This is an absolute delight, very comfortable, spacious and well thought inclusions. There is a communal kitchen with a pantry for breakfast and meal preparation if needed. There is parking at the rear of the property.

Not as pictured. No one there for check in - had to call a number to get the code to the door (that you could literally just push open), then they tell you which room you are in and the door is open and unlocked. The key is inside the room. There is no spa/hot tub as pictured. I wish I read the reviews a bit more before booking. The shower was moldy. Definitely an older building and it shows. The A/C was a pain to work and the TV remote did not work at all. The bed was nice and it was decorated well but not the luxury feel you would expect from the listing. I will be electing to stay somewhere else on my next trip to Byron.

Property was great, clean and super close to the township. Well priced for what it is. Staff were super friendly as well. Will stay again.