Guest User
February 23, 2025
Although the hotel was clean, with friendly staff and good breakfast, we had a very annoying experience whereby we booked the dinner at their restaurant, the Gastronome for 4 people, 1 day prior to our arrival. However, only 5 minutes before we joined our friends for dinner, we were surprised by a phone call from the reception, stating that there is a private reception at that restaurant with a certain Club, and that our booking was cancelled at the Gastronome. This incident is really disrespectful for a client and has never occurred to us throughout our life, neither in Lebanon or wherever we traveled throughout the world.