Crowne Plaza Penang Straits City Reviews
Crowne Plaza Penang Straits City
4823-4824 2F, Jalan Pantai, Butterworth, Penang, 12000, MalaysiaView Hotel Details
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Crowne Plaza Penang Straits City Guest Reviews
4.3/5
Very Good
119 review
Verified reviewsLocation4.1
Amenities4.3
Service4.3
Cleanliness4.5
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All reviews(119)
Positive reviews(110)
Reviews with photos/video(43)
Awesome stay(30)
Friendly staff(17)
Clean and tidy(15)
Awesome rooms(14)
Classy environment(8)
Nice sea view(7)
Great swimming pool(6)
Negative reviews(9)
Guest User
Standard Room
Stayed in Feb 2025
Couples
33 review
Great
Posted on Mar 2, 2025
New and nice hotel. We arrived night due to late freight but keep waiting for check in due to system update. No drink/water to wait even asking for.
Guest User
Standard Twin City View
Stayed in Feb 2025
Couples
11 review
Very Good
Posted on Feb 18, 2025
Brand new hotel, with comfortable beds and great rooftop pool!
The room was very good with dressing room area, great shower and clothes steamer, which was an excellent extra.
The breakfast has an excellent choice and very good. However, the food in the restaurant in the evening although tasty it was served lukewarm and disappointing.
There was a minor issue with electrics, which was dealt with quickly and excellent customer service from the staff.
Although the hotel is new and good value, the area is up and coming, the stay was good and would recommend.
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Issaz Chan
Standard Twin City View
Stayed in Feb 2025
Family
1 review
Great
Posted on Feb 10, 2025
Overall, the hotel staycation was a great experience. The hotel is new with a modern design, and the rooms are clean and well-maintained.
However, one downside was the parking fee of RM6, which was charged after checkout when leaving the hotel.
Anonymous User
One Bedroom Suite City View With Access To Club Lounge
Stayed in Feb 2025
Couples
5 review
Very Good
Posted on Feb 13, 2025
Crowne Plaza Penang Straits City is a promising new hotel with commendable facilities and a pleasant atmosphere. While there are areas for improvement in service consistency and location accessibility, many guests have enjoyed their stays and appreciated the hotel's modern offerings. It stands as a solid option for those looking to explore Penang while enjoying comfortable accommodations.
Patrick133
Standard King Room With City View
Stayed in Jan 2025
Business travelers
7 review
Outstanding
Posted on Jan 8, 2025
Preferred place to stay on the mainland as it’s clean, good facilities and great breakfast.
Ling travel
Standard Twin City View
Stayed in Dec 2024
Family
1 review
Outstanding
Posted on Dec 25, 2024
Amazing hotel with awesome view on the ocean and bridge, Conveniently located near several foodie hub!
Anonymous User
Standard King Room With City View
Stayed in Jan 2025
Business travelers
11 review
Outstanding
Posted on Jan 25, 2025
Very stratergic beautiful hotel with affordable price for 5 stars hotel
Patrick94
Standard King Room With Lounge Access And City View
Stayed in Jan 2025
Business travelers
25 review
Amazing
Posted on Jan 8, 2025
Great stay, Very comfortable environment, new facilities and friendly service.
Guest User
Standard King Room With Sea View
Stayed in Feb 2025
Business travelers
4 review
Outstanding
Posted on Feb 12, 2025
New hotel, clean, friendly staff and nice sea view
Anonymous User
Standard King Room With Sea View
Stayed in Dec 2024
Family
6 review
Great
Posted on Jan 17, 2025
New hotel, very clean n nice view upon request..maintain cleanliness..
Hbmq
Standard King Room With Sea View
Stayed in Dec 2024
Couples
5 review
Very Good
Posted on Dec 30, 2024
The hotel it was very good but the location its far little bit
AMER AZRIN
Standard King Room With City View
Stayed in Dec 2024
Business travelers
27 review
Outstanding
Posted on Dec 13, 2024
The room was great. Breakfast average. Free multilevel parking
Guest User
Standard King Room With City View
Stayed in Sep 2024
Couples
4 review
Posted on Sep 18, 2024
just open few months ,the staff have to more training ,the BKF is most worse area ,the food and service all need improve ,I stay four nights the bkf doest change any item ,the FB is big issue
Response from Property: Dear Valued Guest,Thank you for taking the time to leave us a positive review. We are delighted to hear that you had a pleasant stay. Your feedback is very important to us, and we will certainly take your comments into consideration as we strive to improve our services.Warm regards,Crowne Plaza Penang Straits City
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Funtravelsu
Standard 2 Single Beds with Sea View
Stayed in Sep 2024
Couples
8 review
Amazing
Posted on Sep 16, 2024
The hotel is cleaned and the bed is comfortable. It has amazing sea view and very nice pool. A great place for vacation and relax. But the hotel itself is located a bit far from the center of the city.
Response from Property: Dear Tee,Thank you for taking the time to leave us a positive review. We are delighted to hear that you had a pleasant stay. Your feedback is very important to us, and we will certainly take your comments into consideration as we strive to improve our services.Warm regards,Crowne Plaza Penang Straits City
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Bethany
Standard Twin City View
Stayed in Jan 2025
Family
2 review
Outstanding
Posted on Jan 30, 2025
Highly recommended!
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