Guest User
January 4, 2025
I booked this hotel at the last minute, as I was on my way to Detroit and some heavy traffic in both Louisville and Cincinnati slowed me down. I don't like to drive in the dark so I thought getting a room would be best! You cannot go wrong if you find yourself in Dayton and you stop at the TownePlace Suites Dayton North. Location is easy to find, though the traffic circle nearby seemed to be NEW and caused issues for my GPS. I found parking very easily and walked in to check-in. I was greeted warmly and welcomed to the hotel. Check-in was seamless and I got finished and took the luggage cart to my car to unload things. I had to be directed to the working elevator which I appreciated! My room was comfortable and the bed was very soft! The TV worked well ... welcoming me as a GOLD ELITE MEMBER. which, again, is appreciated!!! After getting unpacked I went back downstairs to grab a water, a soda and a snack and I encountered Erin, the Front Office Manager, who was apparently working the overnight shift. She was INCREDIBLY friendly and accommodating given I was encountering her at just after 2:00am. We had a brief conversation and she was ALL smiles and warmth. She really made me feel at home and that is something that doesn't always happen at every hotel I stay at! I think that Erin should most definitely be recognized by her leadership for going above and beyond. She did not have to be a friendly, smiling face at 2:00am but I am SO glad she was. I enjoyed my stay at this hotel ... and never have issues when I choose Marriott. Thank you to Erin and her team at the TownePlace Suites Dayton North!!!!