Pearl Bay Villas

The staff offers excellent service and arranges activities. Guests appreciate the comfortable bed, spacious villas, and sunset views. Friendly and accommodating staff ensures a pleasant stay.

We recently booked our family vacation to this place that is very deceiving. Beautiful location with NO stable electricity and water supply. Our day of arrival, not even 2 hours being there, as it is being a hot day in Palawan and an early flight from Manila. It’s but natural to put the fan and air conditioner on, as wanted to refresh from the trip. We wanted to shower and use bathrooms but unable to do so. Unbeknownst to us, this place was run by generators. As the owner Jen notified us, and told us that the generators are not capable to accommodate all the resorts needs to make the place fully functional, therefore we need to not put the air conditioner, fan, other appliances and water on at the same time. Also, the owner was controlling the use of power and electricity by putting it on and off whenever they want to. Really??? Just to remind you, there are 10 of us in my family that traveled and made a reservation on this trip. She asked us to put off all the fan and air conditioner and have us take a shower one at a time to accommodate the incapabilities of the resorts generator! Mind you, we were the only guest that day and imagine if there were more guests to tend to? We would have to keep asking and waiting for them to finish to shower or find out when they need to shower because one can be in the middle of showering then all of a sudden the power goes out, then you’re still with soap and need water to rinse out but that goes out too! Fortunately, we have occupied 2 rooms and are all related that we can communicate with one another to take a shower when one person is done showering. How horrible!!! The place is so dark and unsafe. Wow!!! What a horrible place to go on vacation!!! We tried to think positive, and that we can do this everyday and we have gone through worst things in life. But this is a family vacation! A family reuniting after 15+ years. Then we proceed to talk to the owners (Jen and Peter), they tried to work things out by offering wine and giving free breakfast the following day. But the thought of not having any resolved to these problems and a vacation that’s already wasted and ruined on the first day made us all decide that this place is NOT worth anything even if it is located in such a place. Since we were only there for 5 days we decided to leave this horrible place and went to another hotel. When we asked for refund on the days not used, Peter said he will refund those days but in rethinking it, he decided to go through the Airbnb to have it refunded. After everything has been said and done Peter REFUSED to refund the money as promised because our review of his place has been negative therefore he was planning to refund the money in hopes that we do not give a negative rating. So beware of this corrupt business owners. They have not been honest and transparent to the guests and their only concern is themselves. Greed!!!