Angel Hotel

Attempted to go to the bar for a drink last night and was told we'd be served shortly. We waited for over 15 mins and having tried to catch the attention of several staff, it seemed we were invisible. It's very rare for me to write a negative review like this, but I was actually left angry so felt compelled to do so. Disappointing - it wasn't even half full by the time we got there after dinner either!

We came and stayed two nights at this hotel for a Wedding. I asked if we could possibly be moved to a larger room. We were told it was possible if we paid £60 a night extra. I agreed. We moved all of our belongings through the rabbit warren of hallways and stairs only to find The new ‘luxury’ room didn’t have any air-conditioning. we were not told this prior to being moved. We decided not to move everything back all over again. That was a mistake. It was exceptionally hot and we hardly slept -despite the fan. The noise from pub goers outside the hotel was also disturbing. the restaurant food was disappointing. There are so many fantastic restaurants in Bury. I wished we had gone elsewhere. We waited over an hour to get our meals. Our server was sadly unpleasant but it may be due to stressful restaurant. The best thing about this hotel is a gentleman called Steve. He was exceptional in his attitude and kindness. The hotel is extremely lucky to have a professional, kind and helpful member of staff. We had friends who stayed at another establishment nearby who enjoyed a first class experience. Sadly, we cannot say the same for The Angel.

Had lunch here it was wonderful, lovely food, great staff I absolutely loved it: infact I have already booked to stay later in the year!

Regular visitors to Bury but first actual stay in the Angel (although have had many a drink in here previously!) Beautifully decorated throughout with welcoming staff plus lovely bedroom with a comfy bed. Breakfast was very good although service could have been slicker (believe they were down on staff). Final bill was incorrect but quickly resolved. Will absolutely stay again.

We stayed for one Saturday night in May. We were going to a wedding and it was a very hot day. We opened a window to try and let some air into the room. The base of the window was caked in pigeon crap and looked and smelt awful. It wasn’t until we shut the window that we realised both windows were the same. The hotel could have cleaned them or even put pigeon deterrent in front of them instead of the empty window boxes that attracted pigeons. On the Sunday morning I noticed the shower. At first I thought the basin was just cracked, but when I started pushing g my toe along the cracks I realised it was filthy. Swarth maybe? Then I looked more carefully at the walled tiles and saw there was dried blood from a previous guest. I got out immediately. Needless to say my wife and I didn’t use the shower. The bath wasn’t much cleaner. I reported both of these things to reception on checkout and asked to speak to the duty manager who wasn’t available. I was told someone would be in touch with me immediately to apologise and sort out a compensation. As yet, 10 days later, still waiting for a call. Nothing. Do they actually care. The state of the bathroom would suggest not.

We stayed for one night in this well-located hotel. A really warm welcome and our vehicle being parked in the on-site car park, with the check-in process really simple. The rooms are clean and comfortable, with our only gripe being an annoying squeaking noise from the room next door at different points (recording shared with the hotel as they were interested in what it was). The restaurant on-site was busy and the quality of food was good. The service was also very good, my ribeye steak was over-cooked and they dealt with the issue very professionally. The hotel is in walking distance of all of the local amenities and is a nice stay.