Guest User
February 17, 2025
Employ more staff please!! Booked a twin/zip and link room weeks ago but they've put us in a double. Had to wait over and hour for the receptionist to go and clean and make up another room (thank you to her for her help) The room she put us in had twin beds but sadly after coming up from dinner we realised we'd been put over the bar/restaurant.....the noise was unbearable but late at night I didn't want to move again. Weird noise coming from chimney breast ALL NIGHT (maybe air drawing up it). 6am ish onwards noisy delivery, staff setting up for breakfast etc etc.... Dinner service was next to none, waited nearly an hour and a half for our food. It was easier to just go up and get another drink at the bar as no one came to take our plates, check food was OK, all of we wanted anything else......food was bland and small portions We are so tired this morning.