MK Paradise Hotel

First time staying I feel very sorry. with booking this hotel I booked this hotel on Tip.com. The staff charged an additional fee for foreigners of 10rm. We understand this. But we have already paid the total amount to the Tip.com app and have shown the receipt to Tip.com. Sent via email. It will be written that the tourist fee 10rm.(78 baht) has been paid, but the hotel will not accept it. Call the manager At that time, it was close to 11pm to check in. The answer I received was that the manager informed me that this hotel was not listed for sale on Tip.com at all, only Agoda. Hey..we have proof of every reservation. I called and called the manager very often. In the end, the officer informed me that I'll let you go up to the room first and then check in the system again to see if there's a reservation. It took almost 30 minutes to stand and wait there. After getting into the room, less than 20 minutes later, the receptionist called back. Told that I got money from the Tip.com app, there was a real booking, that's correct. Found that I had already made a reservation into the system, but the tourist fee was not received and I had to pay more. You can pay in the morning. It's very bad. At first I was told that I didn't list the room for sale on Tip.com, and the second worst thing was that TIp.com had already deducted my Tourist fee, but I had to come and pay it again. Solve the problem and pay. Even if it's just a little money But it makes me upset. and waste a lot of time It's already late at night. Not impressed at all Both the hotel and Tip.com. In this case, who will help answer?