Best Western Premier® Hotels in Bugibba

The simple but clean rooms and the charming cleaning girls. We can't say the same about the reception staff, they didn't even leave us a pen. Not all of them, but there were a couple who were quite unfriendly.

There was no towels and no blanket in the room, Otherwise its ok.

The hotel is located in St. Paul's Bay. It takes a long time to travel from the airport to the airport. In addition, the distance from Valletta 3 sister cities is relatively far, and the bus takes about 1 hour. But it is more convenient to go to Gozo Island. On the whole, the hotel room is relatively old and there is no air conditioning, so you need to pay attention in summer. However, the level of hygiene is acceptable, and it can accommodate up to 3 people. If the budget is limited, you can consider this place.

Reception: All the staff at the reception we met were really helpful and were all cordial. After we checked out, I noticed that I forgot my phone charger, I called at the reception and the receptionist checked with the housekeeping and kept the charger at the reception for me to collect later on. Main Restaurant: There wasn't a large variety of food compared to other hotels in Malta but everything was really good. The chefs were checking every couple of minutes to see what had finished and replaced the food accordingly. Waiters were all exceptional except one person which forgot to take our drink orders and we kept waiting until the 3rd time we asked for the drinks, another waiter requested our order again and gave us the drinks complementary, which we really appreciated. Room: Room was small but still felt like home and had all the amities we wanted. Flat TV screen with channels such as Italia 1, Canale 5, HGTV, Boomerang, Cartoon Network and much more. Mirror in the room and also in the bathroom. A couple of clothes hangers. Bed was comfortable and spacious. On each side of the bed there were 2 usb ports and a plug to charge any appliances. Coffee, tea, milk and kettle in the room. The only thing that I preferred to have is 2 sets of soaps rather than 1 only (due that we were 2 people) or maybe instead of soaps one would use refilled bottles such as the shampoo bottle that there was attached in the shower. Suggest that the shampoo is clearly labeled due that the word shampoo was a bit small to read. Housekeeping: Were all gentle and helpful. Regarding the fact that we stayed for 2 nights only, we informed the cleaners that there is no need for cleaning of the room but requested towel change and some milk pods which they immediately provided us with.

I traveled to Malta alone and chose the Primera Hotel as one of the cheapest options in Malta. In principle, the travel guide says that Valletta is the best place to stay, but I would not agree with this, as it is an hour from St. Paul's Bay to Valletta, an hour to the ferry to Gozo and half an hour to Rabat/Mdina. Excursions such as to the Blue Grotto only go via Valletta and it takes 2 hours by bus. However, you can combine this with a travel route via Valletta or as the last spot before the airport. The hotel was clean, the rooms were more than adequately equipped and for €8 you could book breakfast on site, which was a bit English but had something for everyone. The only thing that could be difficult is being able to eat more than just fruit and bread as a vegan.

The service at the pool bar was poor. It was hard to get a clean table for breakfast. The worst part of the holiday was that we were in room 242 and the hotel were doing something the room next to us which resulted in being woken up at 7am every morning to loud hammering and drilling - totally out of order when your on holiday

Very mixed evaluation. The hotel is good and very well located, however: - the staff is not often there. We told Maria at reception that our mini-bar was not cooling. Answer, a mini-bar does not cool. We of course had two rooms and in the other, it was completely cold, even too cold. By moving the electrical outlet, it worked. It was reported but no one ever came. - room cards that didn't work three times. Every time we pass, we are told that this happens and the third time, we are told that it is because the tourist tax is not paid. Ironically, we went to reception twice to do this but were told later. - incredible noise in the hotel. The hotel receives groups of young teenagers and they are hellish, we couldn't really sleep until 1-2am. - if you want to reach the reception, pray that your room is with the new facilities. My daughter got a new room and we got a less new one. The telephone did not work and despite reporting it to reception, nothing was done. Otherwise the hotel is good, comfortable, the indoor swimming pool with jacuzzi very good and the restaurant service is excellent. We hesitated with the Seaview and ultimately regretted it. Despite the hotel's good points, we won't be coming back there again, that's for sure.

A good location with a bar and a small restaurant next to the valet for €14 in taxi. Hot and warm staff A sunny and nice breakfast .

The hotel is OK, in line with the price, but you can't complain. The staff is very nice and helpful, the breakfast is good. Tip: There is no shampoo or shower gel, it's best to take a small one with you.