Buffalo: 13 hotels found

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Latest Reviews for Buffalo Hotels

Quality Inn

Quality Inn

3.4/5101 Reviews
Stayed here three years ago and was VERY pleased. However, it appears to be going downhill fast. Surprised it's still called Quality Inn as it doesn't seem to be supported by the company, no soap, no coffee packets, no cups, etc. Got a real creepy vibe from youngish girl at the front counter when we checked in. She didn't speak, just gave us dirty looks. Should have left then. Got to first room and there are barking dogs locked in (warehoused) next door that apparently belongs to owner-family. Got moved to another room. No soap in rooms so, later a family member / employee dropped off a bar of dial (full size bar from store-bought family pack). As there is no in-room coffee, manager said there is coffee 24-7 in the dining room. Yet, the lobby / office / reception was closed until 6 AM. Even then - still no coffee. The rooms are clean though. Linens smell fresh. The breakfast provided some sausage and scrambled eggs, (I think waffles), rice crispies cereals but, not much, if anything else. Still no coffee. Appears that all employees are members of the same family and, other than the manager, none of them want to be there. ”Unfriendly” is an understatement as they didn't seem to want us there. Same family running the restaurant - the food is quite good but, again, NO customer service. We were an inconvenience to them. We saw other potential patrons walk out due to no service.

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