Guest User
October 16, 2023
We have been occasionally staying at this hotel since 2014. I'm not sure we will be coming back. I walked in yesterday evening to check in and the place reeked of ********* smoke. The guy working at the front desk never acknowledged me, wouldn't speak to me, just repeatedly sighed heavily, rubbing his face like I was a total pain. I was just checking in. We go up to our room, place still reeks of *********. We enter our room, and I notice right away that the top lock is missing. I tell my daughter to wait in the room and I'll get us a different room. 1/2 hour later after being sighed at repeatedly, no communication, I give up. The front desk guy could not figure out how to give us a new room. He said rooms were filled with the guys installing carpet. Great, so my young daughter and I (her mom) are in a hotel filled with men, ********* smoke, and an unfriendly and unhelpful staff. In the morning, the coffee ran out quickly, and we didn't see a staff member for nearly 40 minutes to ask to brew another pot. We left and got a coffee at Brown Dog Cafe. It is really a bummer how this place has gone downhill.