Guest User
February 27, 2024
The location of the hotel is great. It is located on the bank of the Blue Danube, between the Parliament Building and the Chain Bridge. It is not far from the main attractions and is within walking distance. Although the room is next to the road, the sound insulation is very good and you can't hear much noise at night. Our room was on the first floor and had a view of the Parliament Buildings, although the electric poles on the roadside somewhat blocked the view. The hotel staff are all friendly and welcoming, greeting you with a smile. Breakfast is also good. The restaurant is small but very cozy. You can also order delicious freshly made eggs a la carte. Parking needs to be reserved in advance. The garage is right behind the hotel and is easy to find.
Speaking of parking, it is necessary to talk about our experience. When we drove away after checking out, we needed to reverse out of the garage and turn onto the road. However, there were vehicles parked on the side of the road at the entrance of the garage. It was difficult to see the road behind the car when we reversed and turned. Although I reversed very slowly, unfortunately, the car As soon as the rear corner entered the road, it was hit by a car speeding from behind. Fortunately, no one on either side was injured and the damage to the vehicle was minimal. I say this to remind latecomers that if you drive out of this garage onto the road, it is very necessary to ask the person in the car to get out of the car and direct the reverse from behind!
In particular, I would like to praise the hotel staff, a young and handsome man, who gave us great help. After the car collided, I called 112 and called the police. While waiting for the police to arrive, this staff member discovered that we had been involved in a traffic accident, and took the initiative to ask and help us. He repeatedly comforted me verbally, called 112 to inquire about the arrival time of the police, and helped us find and print relevant documents on the car in advance. After arriving at the scene, he helped us translate and communicate and negotiate with the police. With his help, we successfully obtained the traffic accident report. We occupied him for a long time during the entire process and I wanted to thank him, but he just said it was his job and no thanks were needed. This makes us very touched!
This hotel is definitely our only choice next time we come to Budapest!
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