Guest User
September 13, 2024
This hotel is on the Mr & Mrs Smith web site and should be of a good standard, however our experience was not good. Poor attitude from the outset from the young receptionist, one guest said someone was in their room when checked in no real empathy to resolve. Our room was dark, lots of black paint, low level lighting and multi plug cable hanging from the wall. Double bed had two single duvets strange way to set up a bed in our opinion. Small all black bathroom no hanging space.This hotel should be reviewed by Mr & Mrs Smith and BA Holidays as the web site does not represent the experience we had, so much so we checked out and went elsewhere after one night!