Guest User
October 23, 2024
Myself wanted a restful break away from it all and we luckily stumbled across this hotel, set right next to Buckfast Abbey. Firstly let's look at what is exceptional.. the staff. All very Just so very warm welcoming and utterly committed to giving you the best experience while staying with them. Chloe, the assistant manager is a breezy breath if fresh air who was a joy! If I could steal her to come and work for me I would. The food. Wowser we were not expecting such great food at the restaurant. The restaurants evening food is so very good and very reasonably priced! Bravo to the chef and kitchen staff. Very clean rooms.. Now we did have to change rooms as we were originally placed above the kitchen area and there was a lot of banging. So if you want peace avoid rooms 115 to 118.. you do get access to the balcony from these rooms, which is a massive bonus but for us not worth the noise. We were moved rooms with no fuss at all and placed in a much quieter area of the hotel. The only reason I haven't given 5 stars are these: for us the pillows were way too hard. They gave us both headaches and in the end I ended up using a blanket, provided in the room, as a pillow. The beds are also very hard. Which some of you will love, but not for us. I would have liked to have been able to access our Netflix on the television, as the televisions in the rooms only allow the bare minimum basic free view channels. As we were there to just relax we would have appreciated this option. There are of course personal preferences but vital ones when it comes to my personal score. We would stay there again but would bring our own pillows .