Guest User
February 23, 2025
I had a very disappointing experience at this hostel. I booked two beds in a 4-bed shared room, but upon arrival, my partner and I were placed in a room with more people instead. To make things worse, the beds assigned to us were already occupied, leaving us without the accommodations we had reserved and paid for. When we complained to the host, they told us that the room we had booked was under maintenance and that they had decided to move us without even informing or asking us. Frustrated and unhappy with the situation, we decided to leave the hostel, but the host refused to give us a refund, despite the fact that they failed to provide what we had booked. The lack of organization and disregard for guests' reservations was unacceptable. If you’re looking for a reliable and well-managed place to stay, I strongly advise against booking this hostel.