X Hostel Bucharest

Cozy Inn was perfect! The location is fantastic and it is a great value for the money. The check-in process was easy and the rooms are large and clean and then beds are comfortable. The manager Alex is always ready to help and the customer service is of the highest standard. I absolutely recommend!

This was the worst hotel experience I have ever had! The room they booked for us was in a basement where there was no air so it was impossible to breathe. When we arrived, we were offered a room on the top floor, but as we didn't want to be a nuisance so late at night, we accepted the room anyway. When we then realized that there was no air down there, the reception had closed. We had to keep the small window open which made it impossible to sleep at all because there were cars either driving very fast or idling right outside, people shouting, singing and played loud music. In the morning when I was in the bathroom, a large cockroach ran past me! We were going on a day trip early the next morning, so since the reception was closed, we packed up our things and I emailed the hotel that we wanted to change rooms. It was fine that they entered the room and moved our bag to another room. However, we received no response for the whole day. When we got home in the evening, I asked if they had seen our email and they replied that we have to pay an extra 10 euros to change rooms. I then again pointed out all this and that there were cockroaches in our room and that it was not ok. I also said that the day before we had been offered another room, but then I got the answer that "that was yesterday". As I didn't want to pay extra money to these scammers we had the lights on in the whole room all night to keep the cockroaches away and the window closed. It was then absolutely impossible to sleep because it was impossible to breathe and the whole room was lit. We are extremely dissatisfied with this accommodation which they call a hotel but there was not even water or breakfast here! Never stay at this place!

This hotel near Bucharest's old center is a classic building that offers a great balance between quality and affordability. The staff is friendly, knowledgeable and always ready to help. Safety is a top priority, and the rooms are cozy and quiet with comfortable beds and all necessary amenities. The hotel is always improving, making it the best price-quality option in Bucharest.