Guest User
January 2, 2025
Subject: Complaint about New Year's Eve dinner Dear Sirs. Dear Hotel AtlantidaSol, I hereby express my deep dissatisfaction regarding the New Year's Eve dinner held on December 31, 2024. I had high expectations for this special occasion, based on what was announced by your establishment. However, the experience was disappointing due to the following problems: 1. Lack of food: There was not enough food for everyone present, something unacceptable at an event of this nature. Many of the guests were left without access to what was promised. 2. Poor service: The service was extremely disorganized, with little or no ability to resolve problems on the part of the staff. 3. Failure to meet expectations: The event was far below what was announced and expected for a night as memorable as New Year's Eve. Date: 01/01/2025
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