Hotels near Le Berlaymont, Brussels

I had a wonderful stay at this hotel! From the moment I walked in, the staff made me feel right at home. The room was impeccably clean and well-appointed, with a comfortable bed that provided a great night's sleep. The hotel's amenities were top-notch, from the delicious breakfast spread to the fitness center and relaxing spa. What truly set this hotel apart was the exceptional service. The staff went above and beyond to ensure my stay was enjoyable, providing excellent recommendations for local attractions and dining. I can't wait to return to this hotel on my next visit – it exceeded all my expectations!

Very a fantastic hotel in the centre of Brussels. It is near to many attractions and also near to the metro. Just take a day pass and roam around the city with peace of mind. Very good breakfast, though not a wide variety, but it's good enough. There were few disappointments. Firstly, The rooms were small but I think it is because of the small properties in any central part of any European city with a rich history. Secondly, at the reception, they told us the breakfast is from 6:30 to 11 AM but never mentioned it is only on weekends. On a fine Monday, we got up at 10 and went to breakfast at 10:30 AM but nothing was available. I was really horrified and I wanted not to come back. But as I raised concerns, one lady officer at the reception - INES handled it very well and pulled the strings. Mr. Abel, the chef come to us, talked to us, and having understood the concern, he baked us fresh croissants and pastries! Man, he is an amazing chef. Sir Abel got them fresh and was mind-blogging. This wiped out all my frustration and made me think I should come back again!

In my experience hotels such as the Holiday Inn Airport Brussels are few and far between. They were prompt, efficient, had answers to all our questions, and catered to our whims. The lobby/main floor caters to the comforts of their guests with a lounge area, bar area, restaurant area, and an outdoor area. The breakfast and dinner was superb (I had the salmon for dinner). Perhaps an improvement could be made to the three slight level differences in the room as it would be safer for those who are a bit wobbly on their feet.

This was the second time this year that we have decided to stay at the Sheraton Airport prior to our return trip home. While the hotel is overpriced it is so convenient for departure and it eliminates the anxiety regarding taxi or transit strikes (something that seems to be a cultural event). The hotel offers great service; friendly and efficient check in and checkout, good response to requests (extra towels), etc. While it seems to be appearing “a little tired” (light bulbs flickering, some new paint required) I have found it to be clean, comfortable and has the hottest water I have experienced anywhere in the world. Gullivers restaurant has adequate service and food although the wait time for meals in the evening can be a test of patience. Breakfast is much quicker and if you wish the breakfast buffet, it is complete and well presented. The coffee we had there both times was the best we have had anywhere during our past month in Belgium! Regarding the waiters in the evening (January 2nd) I must say the women staff and one man (I believe his name was Driss) were the ones doing the work. They constantly circulated the areas and responded to guest requests and needs, the other men just took up space. I had to mention this because it was just so obvious.

This hotel was just somewhere to put our heads down and use as a base for exploring Brussels. We had a room with three single beds, one of which folds up. It was clean, functional and had an ensuite bathroom and separate shower room. The hotel is right beside the main station, trains go to Brussels Central every 15 minute or so and take 20 minutes, kids up to 12 travel for free on the train, and the return tickets are €7.50 at the weekend, €13 during the week. There's a car park as part of the station which is €24 for 24 hours, all we needed. Yes, there were building works going on in the reception, but we had no intention of dining or hanging round a budget hotel when we could be in the Grand Place of Brussels in 25 minutes.

I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo

Wow -- since the amazing renovations the place is spectacular. I've been to this hotel countless times and it seems to improve each year. So many of the staff have been with them for many years, and they couldn't be better, right down to the lovely Julie in housekeeping. This hotel offers so many amenities, it's so visually beautiful, the service is exceptional and I can't wait to return very soon! The location can't be beat, with gorgeous views of the park and walking distance to all the major attractions.

Very good, the hotel service and room facilities are very good. The only drawback is that it is a bit far from the airport and it is also very troublesome to get to the hotel from the city.

Fantastic service at an amazing price. It's only 20 minutes walk from the airport, and there is a bus service nearby which will get you where you need to be. The buffet breakfast is great too, and all the staff were amazingly polite, chatty and friendly. Will definitely stay here again if I come back to Belgium.

The view room can see the riverside museum. Very quiet. Suitable for early morning and morning running. Shopping is very convenient. The other aspects of the hotel are normal budget hotels. The rooms are not big. They are clean. Suitable for business trips.