The Dominican

Due to the cancellation of the flight due to the airline's circumstances, I was unable to travel to Europe and was unable to stay at the hotel. I told them 3 days in advance that it was unavoidable, but they did not refund me and only offered 100%. I cannot accept this.

Very centrally located hotel, friendly, helpful staff. Good amenities. The carpet in the hallway was very stained, but otherwise very clean. The rooms were large enough with plenty of seating. The bed was comfortable. There could be more hangers. The breakfast was good, but not exceptional.

Beautiful hotel, very well located in the heart of Brussels. Parking nearby. Pleasant bar.

This was not our first stay at this hotel and like the other times, we were won over. Breakfast even better than the previous times (possibility to order dishes from the menu)

Beware!!! After paying in advance, they tried to make us pay the amount again at check-in, now at check-out without our permission, the amount was again withheld from our credit card. If I had not paid attention, I would have paid my stay 3 times. Outrageous that 500€ is withheld from my credit card without my permission, while only 50€ was agreed for the deposit. Now let's hope I get my money back! Perfect location, the front view and entrance of the hotel are super nice. However, the room is disappointing, the style reminds us of a sex club and everything is quite dirty (stains on the walls), very bad sagging beds. You could not turn the heating down, I was dying from the heat inside when it was 4 degrees outside. Very creepy church music is played in the elevator, there are vague vibes in this hotel. Absolutely not worth the money!