Radisson Collection Grand Place Brussels

This five-star hotel is only a three-star standard. The floor is a very cheap wood-grain floor, the bath towels are thin and old, and the entire facility in the room is very old and has not been updated for a long time. And the service is also very bad. It was originally said that there was a valet parking service, but when I arrived at the store, I was told that the staff did not come that day. Two bottles of water were provided on the first day, but they were no longer provided on the second day. You cannot leave the room card in the room when you check out, and you have to go to the front desk to return the room card, and you don’t have any consumption! You need to pay the parking fee when you drive away. I asked twice, but the front desk could not pay the fee. I had to pay the fee at the parking machine. The staff did not tell me the specific location of the payment machine. I searched for a long time in the parking lot and still couldn’t find it. When I drove the car to the door of the parking lot, I asked through the intercom and was told that the payment machine was at the elevator entrance, not in the parking lot. Because of this incident, I wasted a lot of time in the parking lot. The service attitude is perfunctory and irresponsible!

The location is very good, there is the Wolf Food Market right opposite, and it takes only 8 minutes to walk to the Grand Place in Brussels. You will also pass the Saint-Hubert Arcade in the middle. It is also close to the food street of the Pee Girl, which is very lively at night. The room is clean, the bedding is comfortable, and there is enough space for an extra bed. The hotel's inner courtyard has a patio and is very comfortable.

Double taxation. Ctrip collected taxes, and the hotel also collected taxes. This is too much.

Usually, if they know there are two people, they only give them a twin room...

There was a minor incident during the stay, and the hotel solved it quickly. However, it is also recommended that the hotel improve staff training and that guests must knock on the door to check if anyone is there during their stay.