Hotels near Pierre Marcolini Haute Chocolaterie, Bruges

We regularly visit towns. In this case Brugge. This is a hotel found that is the value, appearance and authentic as no other. I will never even talk about the hospitality and the warmth that Hans and his wife have made us experience as guests. A room where nothing is missing. Extremely clean, air-conditioned, separate toilet and bathroom. The facility is realized with respect and sensitive love for the history of the building. I appoint the beautiful chairs, the bed with history to Italian Lucca. And with modern adjustments of this time. Regent shower, double glassing, LED TV and feature furniture. The extensive breakfast is served in the oldest part (14th century) of the hotel and not only by the countless breads, insecticides, fresh fruit but even without breakfast is an experience. In short, fantastic and we will certainly come here.. - Come back.

This Hotel exceeded all expectations and we thoroughly enjoyed staying here. As well as being absolutely beautiful inside, the Hotel had a lovely ambience, the staff were very friendly and helpful and everything - rooms and public areas- was spotlessly clean. We very much enjoyed the bar which was very reasonably priced, and the very friendly bar tender makes the best ‘Old Fashioned’ cocktail my husband has ever had apparently! The Hotel is very well situated - 10 minutes walk maximum from the main market square where most of the bars and restaurants are situated, and even less than that to the plethora of chocolate shops! The hotel offers underground parking for £25 Euros a night.

Having stayed several times at the Dukes Palace, Bruges, and this being a sister hotel, I expected a similar standard. It's not. Reception staff cold, unfriendly and frankly, unhelpful. Booked a parking space, but one had not been reserved for me (there's only four parking spaces at the hotel - and one of those was being used by the hotel manager). Was told I would have to leave my car in a public car park. I did not want to do this for security reasons. Having visited Bruges around 20 times, I am fully aware that parking is extremely limited, hence the reason I booked the car park. They had no record of me booking the car park (booked through Hotels.com) and did not have any spaces available (if I had been the hotel manager, I would have offered to move my car for my guest - the fact that this didn't happen tells you everything). I took it upon myself to pop over to its sister hotel, the Dukes Palace, and explained my situation. The staff there were very helpful and said I could park my car in their car park. Why couldn't the receptionist at the Dukes Arches arrange that? Absolute zero customer service. Bar area, whilst very nicely appointed, completely lacked atmosphere, despite being quite busy. Breakfast service was good. Staff within the breakfast room were very helpful and friendly. Courtyard room lacked a courtyard view (please see photo). Bed was very comfy. I was concerned about the low water temperature in the bathroom (I'm familiar with legionella) and reported this to the reception staff. Met with a shrug of the shoulders! Be aware that with the ground floor courtyard rooms, there is a corridor off the car park to access these. The external door does not closely very well and with cars coming and going, the corridor fills with car exhaust fumes. Overall, very disappointed. I will be coming back to Bruges (fabulous place), but will never stay at this hotel again.

My husband and I stayed in Hotel Ter Brughe for three nights. What a beautiful old building full of history. Our room was very comfortable and clean. We had a canal view and what a beautiful view it was. The staff were all so friendly and helpful. I cannot say one negative thing about this wonderful hotel. The location was excellent too, within walking distance the main square, restaurant's and shops. I cannot recommend Hotel Ter Brughe enough.

The only thing good about the hotel was the location. Every thing else was bad. This is NOT a hotel you should book if you are driving and will like to park your car. The hotel will tell you that there is a huge public parking right across but will not tell you that to get to the parking lot will take 15 minutes of driving though walking back is 5 minutes. Also there are no clear directions and the whole old town is mostly one way. Hotel is old and not well maintained. Color scheme is very dark and lights very gloomy. Paint on walls and even doors are in bad shape. Washroom need lot of upgrades. I would never again stay in this hotel in fact will stay away from NH hotel chain.

Located 5 mins from the Grand Palace. Metro stations are within walking distance. Breakfast is ok nothing special. The room is not too small, which is good for Ibis. Overall it’s a suitable pleasant stay and I’ll come back.

We have enjoyed our stay in this hotel with short walking distance to the Centrum. We have tried the breakfast which was good as Service staff offered freshly cooked omelette. The only set back is the route to the hotel which we found a lift outside the train station to the level of the carpark leading to the hotel is very Dirty n Smelly. Upon Check-out we used the Hotel Back Road which leads to the Train Station instead of using the Dirty/Smelly Lift.

Spacious rooms with a full desk to work at and fast wifi make this hotel well suited to business travel. The location is just off the highway which is convenient, although it's located in an industrial area so not well suited for walking/restaurants. The breakfast is one of the best you will find and the bar and restaurant have a limited menu but good quality food. The staff is friendly and they provide excellent service.