I wouldn’t class this a a hotel, rather and apartment complex, this is where I think the bad reviews are going from as people are expecting the full hotel experience. Arriving late at night they waited for our arrival and showed us how to use the key, lights etc. We stayed in a lovely apartment, it was clean and cleaned daily. The location is brilliant your right in the heart of Brühl, round the corner from Brühl mette which will get you in and out of Cologne and there is a shuttle bus every half an hour to phantasialand. I haven’t give this a 5 star review as I feel it would greatly benefit from a few extras, this did not ruin our experience but would have made it perfect. These are: - There is no air conditioning. Our apartment was near the top of the building and on hot days the room can become unbearably hot. - There is no fridge or drinks facilities in the room. We have children who are insulin dependent diabetic so a fridge to store the medication and allows to buy in drink we could keep cool in the heat would of been useful. Like I said these minor things did not detract from a lovely few days away, they would just made the days better. All said I would book here again and look forward to doing so in the future.
