Home2 Suites by Hilton Brownwood

It was very clean and quiet. Customer service was good and the breakfast had a nice variety of items.

This is a brand new hotel in the area. Rooms were immaculate and extremely spacious. All staff were very friendly. Free breakfast actually had some different items and the gentleman working was super friendly. Great place to stay in Brownwood. Would highly recommend.

We've stayed here twice in the last month and I'm sure we'll be back in the future. We expect to be coming back to visit Howard Payne University often. The hotel seems brand new. Everything is very clean and the staff is extremely friendly and helpful. Michael, who helps serve breakfast in the morning, goes above and beyond to make sure everyone has what they need. He went on a mission to find a specific kind of coffee creamer for a guest, and found it. That's the kind of service you might expect at a five star hotel, not at the free breakfast at the Home2Suites in Brownwood. The front desk staff was great too. I am a Hilton Honors member and typically only stay at Hilton hotels. In Brownwood, our choices are the Home2Suites or the Hampton Inn. The Home2Suites wins hands down. The mattresses are a little on the firm side for my taste, but not bad at all. The rooms are spacious and come with a full size fridge and mini-kitchen. It's not fancy, but it's clean, comfortable, and has a great staff.

This hotel is awesome, rooms very clean, well stocked and spacious rooms come with a full size refrigerator. Staff extremely friendly Two employees stans out the most they were a married couple by the name of Ann and Mikel. Mikel was over the hospitality and had one of the best free complimentary breakfast menu items.He was very professional in his position and went way above and beyond to ensure the quest were served and pleased..His wife Ann works the reservation check in desk. She had the perfect attitude for customer service. She was very helpful and friendly and able to solve any concerns or questions Her attitude was "quest comes first". Every employee we came in contact was phenomenal, with perfect attitudes willing to serve and accommodate our needs to assure our stay was an extraordinary one.I give this place a 10star. I will definitely be back and will recommend this hotel to all. Thank you, Becky patterson