Fairfield Inn & Suites Brownsville North

I’m on a restricted diet and brought my own snacks to store in the room fridge. Unfortunately, the fridge shuts off every two hours, which made it unreliable for keeping my food cold. Thankfully, I had an ice chest with me, but the ice machine wasn’t on my floor—and when I did find one, the ice had dirt in it. The staff was very kind and offered to store my food in their employee fridge, but I declined as I prefer to keep it in my room. To their credit, they went out of their way and took me to the kitchen to get clean ice, which I appreciated. While the staff was helpful and accommodating, the fridge situation and the condition of the ice machine were disappointing, especially for guests with special dietary needs.

Excellent service & very kind staff 👍

Excellent location and a lot of services nearby.

The main concern with the property was the fact that the room I booked was not available. They did provide a different room but it was not the one I expected. This alone made the stay disappointing. Please provide what is booked, that is the reason why I pre book.I hope I don't have the same experience next time I book with *******.