Holiday Inn Express & Suites Denver Northwest - Broomfield

Nice hotel and location is good. I enjoyed the stay.

Disgraceful mismanagement and should not be an IHG hotel. Arrived at about 8pm on a Saturday night. Lobby empty but a sign on the desk stating staff were ‘helping other guests’ but to ring the main number and it would transfer to a mobile. So I rang the number. Over and over again. It did not transfer to a mobile. Walked around shouting ‘hello?’ But no response. Eventually some guy appeared saying he’d been sorting a problem. I suspect he had been having a nap. This morning 8am. Same story but we could hear the mobile ringing in the locked office. The 1 person in the kitchen confirmed she was the only member of staff on the premises. One guest needed to check out as they had a 12 hour drive to Oklahoma but had no option but to leave. If the hotel tries to claim they left without paying, this is the reason why. Absolutely shocking. DO NOT STAY HERE.

Traveled to Boulder for a CU Football Game and wanted a more economical hotel for my stay. This hotel was a good alternative. It is relatively new, well appointed and is close to Boulder, a quick 15 minute drive with easy access to the highway. There are plenty of good restaurants nearby as well. The breakfast was standard but glad to have it. There is construction on the north side of the hotel, so request a room facing the front for the next 6 months or so. The only thing to complain about are to bath towels, like drying off with sandpaper!!

I was really happy with the hotel itself - clean, modern, well appointed, witg excellent staff and coffee machine in the room. The breakfast was very poor but other than that it was all good. While the hotel was really nice, unfortunately there were some very noisy guests - this lead to lots of shouting and running around the corridors, continuing throughout our stay. The front desk staff helped address this issue, but it was not the best experience - unfortunately, bad guests stay in all hotels!

This hotel fit all of our needs. The desk staff was super friendly and helpful. Location is in a great neighborhood. It had everything necessary for a quality stay. Directly between Boulder and Denver so easy access to many Colorado destinations. Highly recommend!

This is a typical HEI will the normal amenities. Everything was great for an HEI. Staff were professional, breakfast was usual HEI, location is decent depending on where you need to go. I stayed there for several nights to attend a conference in Boulder. Not a chance being on government per diem could I stay in Boulder. This HEI was convenient enough to get to the conference. There are several places to eat/drink over the Hwy 36 bridge. Would stay here again for sure.

Great location to access the Rockies & Boulder; nice view of Mountains (and construction across the street; but the mountains outweighed the construction). Front Desk is friendly and customer-service focused (fixed two room issues immediately - broken clock and bathroom door wouldn't close). Breakfast includes hot food and is quite good but selections don't change much. Cleaning only pulled sheets up on beds (bummer), but generally cleaned the rest of the room okay. Bathrooms are large including the shower; wish there was more water presssure. Beds were someone firm but not overly; a couple of pillows included for each of us. Overall room was quite large (King bed and sleeper sofa with plenty of storage, a refrigerator and microwave) but could use some general cosmetic repairs (paint/caulk). Air/heat was awesome; kept fan on all night for brown noise. Pool and hot tub are decent (we didn't use either) but we did enjoy the fitness room. Most of the staff speak Spanish with little English, so better if someone in your group knows some Spanish (or talk to the front desk for any questions or help). Across the street is a nice pizza place, Starbucks and a liquor store...all were great! We got a discount through a work app for the hotel and for about $85 a night (Mon through Fri) we thought this was a great value for the price. Front Desk - 10 out of 10 Cleaning - 6/10 Breakfast & Staff - 8/10 Hotel Exterior/Common Interiors - 8.5/10 Room - 8.5/10 Amentities - 8/10 Location - 9/10 Overall - 8.3

It is limited even though it was set to 60 all night it didn’t go below probably 68. It also has a motion sensor on the thermostat so once it detects you stopped moving it shuts off. Which made my stay super stuffy. It was warm inside the building and my room got stuffy and sleeping was crappy.