Nickyob123
March 29, 2025
I had high expectations for Balmer Lawn Hotel, but overall, I was left disappointed. While the staff were friendly and the location was perfect, the hotel itself did not live up to its four-star rating. The room and bathroom felt tired and in need of refurbishment. There were also not enough plug sockets—our kettle, fridge, and lamp all had to share one, which is just poor planning for a modern hotel. Despite being advertised as family-friendly, the pool was closed to children for most of the day. It seems the hotel is trying to cater to both families and adults looking for a relaxing spa experience, but in reality, it’s failing at both. You can’t be a family hotel and an adult spa retreat at the same time—it just comes across as greedy. Another disappointment was being charged £4 for a coffee at breakfast. I’ve never had to pay extra for coffee at any hotel I’ve stayed in before, and at these prices, it felt like an unnecessary and excessive charge. The hotel keeps mentioning future upgrades to the spa and pool, but I paid a lot of money for the experience as it is now, not for what it might be in the future. For the cost of the stay, I expected much better. Sadly, I wouldn’t stay again and wouldn’t recommend it.