Neptune Resort
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1 room, 2 adults, 0 children
All properties in Broadbeach
Neptune Resort
32 Surf Parade, Broadbeach, Queensland, 4218, Australia
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Highlights
Free parking
Ideal location
Lots to doAmenities
Sunbathing area
Outdoor swimming poolFree
Surfing
Gym
Private parkingFree
EV charging station
Luggage storage
Tennis court
All amenities
Property Description
With a stay at Neptune Resort in Gold Coast (Broadbeach), you'll be a 4-minute walk from Pacific Fair Shopping Centre and 6 minutes by foot from The Star Gold Coast. This hotel is 0.6 mi (0.9 km) from Gold Coast Convention and Exhibition Centre and 2.5 mi (4 km) from Cavill Avenue.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, steam room, gym and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a BBQ area.
Stop by the hotel's restaurant, Tom's Cafe, for lunch, or grab snacks at the coffee shop/cafe.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 35 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as separate sitting areas and microwaves.
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8.4/10
Lots of room to relax. Place is clean and well maintained. Nice views from the balcony
All 93 reviews
Surroundings
Airport: Gold Coast Airport
(23.5 km)
Train: Robina
(8.8 km)
Train: Varsity Lakes Train Station
(10.9 km)
Landmarks: Dracula's Cabaret
(240m)
Landmarks: The Star Event Centre
(310m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
13
Superior One Bedroom Apartment- low floor
1 Queen bed
85m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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16
2 Bedroom Ocean View Sub-Penthouse
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
120m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
2
One-Bedroom Superior Apartment - Ocean View
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Ocean view
Tea bags
Check Availability
16
Two Bedroom Apartment
2 Single bed and 1 King bed
115m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
13
One Bedroom Apartment
1 Queen bed
85m² | Floor: 2-8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
17
2 Bedroom Ocean View Penthouse
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
141m² | Floor: 9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
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Guest Reviews
8.4/10
Very Good
93 reviews
Verified Reviews- Cleanliness8.4
- Amenities8.5
- Location8.4
- Service8.4
Average for similar properties in Broadbeach
Lesley Walker
July 18, 2025
Great location, room was tidy but not great! Bed was hard and not that comfortable. Staff were lovely, would be helpful to have night time staff on.
Zongye
May 3, 2025
Stayed for 4 nights. Very clean.
I liked that they provided detergent for the washing machine.
There is also a cafe on the first floor that is open from 6:30pm, and it is near a huge mall, so I recommend it.
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Guest User
January 30, 2025
The room is spacious and clean, with a kitchen that is fully equipped for cooking. It is very close to the beach, a 5-minute walk to Broad Beach, and there is a PF shopping center nearby, which is very convenient for shopping. It is also very close to the light rail station. It is a good choice for visiting the Gold Coast.
Original TextTranslation provided by Google
Guest User
January 1, 2025
Lots of room to relax. Place is clean and well maintained. Nice views from the balcony
Guest User
December 21, 2024
The room is nice, but the air tickets are too expensive. I will consider driving or traveling nearby in the future.
Original TextTranslation provided by Google
susan-louise
April 26, 2025
This has to be one of the best places we've stayed at on the GC. The apartment was well appointed with absolutely everything you could possibly need, separate bedroom, livjng and dining area. Washing machine, dryer. Air conditioning and a lovely big balcony. The bed was large and extremely comfortable. The pool was private and lovely and warm with a hot tub. Really quiet rooms and we hardly saw anyone else around. I will be recommending this resort to everyone. Thank you for a relaxing and perfect stay.
Christopher
April 17, 2025
Nice affordable place in Broadbeach.
Great place in a really good spot on the Gold Coast. Easy shopping, walking distance to the beach, on-site parking and a good shower / bath combo.
Beds are good enough, not amazing but definitely not bad.
I like this place and it’s a regular for me when I’m up this way for business.
The spa and pool are definitely a nice touch although the timer on the spa bubbles gets a bit annoying because it is really short (like under 10 minutes!)
Mark
April 16, 2025
Location
Katerina
April 11, 2025
We stayed in 2 different appartments. Nice and convenient place to stay if you are into the rush of the city. Shopping mall, public transport and the beach are right there.
Place was clean, bed comfortable, staff nice. Perfect clean pool and jacuzzi. Kitchens with ok equipment.
Disappointed with every morning vacuuming “alarms” at 5 am or earlier on the ground level. I have asked the receptionist if the cleaning could be performed later and they said they will try and ask them to do it later however I don’t think they did as nothing has changed. We stayed with a baby and this wasn’t ideal. Also the amount of complementary dishwashing tablets and laundry detergent considering the length of our stay wasn’t sufficient considering I was meant to take care of clean towels myself.
Services & Amenities
Most Popular Amenities
Sunbathing area
Outdoor swimming pool
Free
Surfing
Off-site
Gym
Private parking
Free
EV charging station
Luggage storage
Tennis court
Restaurant
Cafe
Wi-Fi in public areas
Laundry room
Outdoor swimming pool
Gym
Restaurant
Cafe
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Heated pool
Towels
Pool lounge
No restrictions
Opening times
Business hours
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Transportation
Public transport tickets available
Front Desk Services
Front desk (limited hours)
Temporarily closed
Luggage storage
Tour and ticket booking service
Food & Drink
Cafe
Health & Wellness
Surfing
Off-site
Tennis court
Gym
Sunbathing area
Activities
Public beach
Public Areas
Non-smoking floor
Elevator
Vending machines
BBQ
No smoking in public areas
Outdoor furniture
Garden
Smoking area
Cleaning Services
Clothes dryer
Laundry detergent
Laundry room
Business Services
Fax/copying service
Additional charge
Safety & Security
CCTV in public areas
Fire extinguisher
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: 08:00–10:00
Front desk hours: [Mon-Fri]08:30–17:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast not provided.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$200.00 (approx. PHP 7,492.85) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1997
- Number of Rooms: 50
With a stay at Neptune Resort in Gold Coast (Broadbeach), you'll be a 4-minute walk from Pacific Fair Shopping Centre and 6 minutes by foot from The Star Gold Coast. This hotel is 0.6 mi (0.9 km) from Gold Coast Convention and Exhibition Centre and 2.5 mi (4 km) from Cavill Avenue.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, steam room, gym and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a BBQ area.
Stop by the hotel's restaurant, Tom's Cafe, for lunch, or grab snacks at the coffee shop/cafe.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 35 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as separate sitting areas and microwaves.
Frequently Asked Questions
What is the cancellation policy for Neptune Resort?
The cancellation policy for Neptune Resort varies depending on the type of room and booking conditions.What is the cancellation policy for Neptune Resort?
What are the check-in and check-out times at Neptune Resort?
Standard check-in time at Neptune Resort is 14:00 and check-out time is 10:00.What are the check-in and check-out times at Neptune Resort?
Does Neptune Resort provide breakfast?
No, Neptune Resort doesn't provide breakfast. Does Neptune Resort provide breakfast?
Can I bring my pet inside the Neptune Resort?
As much as we love pets, unfortunately, we are unable to accommodate them in Neptune Resort.Can I bring my pet inside the Neptune Resort?
How far is the Neptune Resort from the closest airport?
The closest airport is Gold Coast Airport, and it is about 30 mins from hotel by car (23.5 km).How far is the Neptune Resort from the closest airport?
Is airport shuttle service offered by Neptune Resort ?
No, the Neptune Resort doesn't offer airport transfer services.Is airport shuttle service offered by Neptune Resort ?
About This Property
| Nearest Airport | Gold Coast Airport |
|---|---|
| Distance to Airport | 23.51KM |
| Nearest Train Station | Varsity Lakes Train Station |
| Distance to Train Station | 10.89KM |
| Average Price From | PHP15492 |
| Hotel Star Rating | 3 |