Mantra Sierra Grand
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1 room, 2 adults, 0 children
All properties in Broadbeach
Mantra Sierra Grand
No.12 of Scenic Hotels in Gold Coast
22 Surf Parade, Broadbeach, Queensland, 4218, Australia
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Amenities
Indoor swimming pool
Outdoor swimming pool
Sauna
Gym
Private parkingFree
Tennis court
Wi-Fi in public areasFree
Front desk (limited hours)
All amenities
Property Description
Soaring 30 levels above Broadbeach on the Gold Coast is Mantra Sierra Grand, boasting an enviable location with many apartments featuring breathtaking ocean views. Surrounded by award-winning restaurants, shopping centres and conference venues, stylish 1, 2 and 3 Bedroom Apartments and 3 Bedroom Penthouse provide comfort in the heart of Broadbeach. Fantastic resort facilities include a fully equipped gym, in-house theatre, tennis court, seasonally heated swimming pools, sauna and steam room.
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8.0/10
Cleanliness7.9
Amenities7.9
Location8.2
Service8.0
All 44 reviews
Surroundings
Airport: Gold Coast Airport
(23.5 km)
Train: Robina
(8.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

13
Three Bedroom Apartment
1 King bed and 1 Queen bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

13
Two Bedroom Apartment
Bedroom 1:1 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

11
One Bedroom Apartment
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Movies
Check Availability

20
Two Bedroom Apartment with Ocean View
Bedroom 1:2 Single bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

9
Three Bedroom Suite With Ocean View
1 King bed and 1 Queen bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
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Guest Reviews
8.0/10
Very Good
44 reviews

- Cleanliness7.9
- Amenities7.9
- Location8.2
- Service8.0
Average for similar properties in Broadbeach

Eunice
June 30, 2025
Lots of room for improvement in terms of cleanliness. Response for requests could be more timely as well.

Yulia
August 5, 2024
Good location, big place
no dental appliances
The front desk is only open from 9am to 530pm
I arrived to pick up the room at night
I was so shocked that I couldn’t find anyone
Original TextTranslation provided by Google

Damian
August 18, 2023
Very nice hotel for our short stay in the Gold Coast. Beautiful views to the beach especially for the morning sunrise. The facilities were good and the staff friendly and accomodating with any of our needs.

Guest User
June 30, 2025

Just finishing our stay at Mantra Sierra Grand Broadbeach and it has been fantastic.The 3 bedroom apartment we stayed in was excellent, very clean, spacious and equipped with all the facilities we needed. All the staff were extremely pleasant and helpful throughout our stay. We were initially concerned after reading some negative reviews, but we believe that many of these relate to apartments managed through Airbnb or private agents which are not under Mantra’s management. To ensure the best experience and service we strongly recommend booking directly through the Mantra Sierra Grand team, Josh and Tamara will be able to answer anything and give such friendly customer service. Overall we couldn’t be happier with our stay and will definitely return. Highly recommended.

Guest User
April 18, 2025

Our serviced apartment was in a great location, directly across from Pacific Fair shopping centre, and a short walk from the beach and restaurants of Broadbeach. While that's great, my main expectation when booking any accommodation is cleanliness and hygiene... I’ve never encountered an issue like we had here. When we checked into Mantra Sierra Grand Broadbeach earlier this week, we realised our beds were made with just a fitted sheet and a top sheet—no quilt, blanket, or doona. We called and requested quilts, assuming this was an error. Someone arrived and remade our beds with a quilt. It wasn't until we went to put our son to bed that evening, I realised we were given uncovered quilts which had been put directly in contact with the bottom sheet on the bed, with the top sheet just placed in top of the quilt. These quilts also had visible stains... I was so confused. We had a spare bed in my son's room, so managed to make his bed up using these sheets, so he wouldn't be in direct contact with the uncovered quilt. We flipped the sheet on our bed to put between us and our quilt. When I asked at reception the next morning for an extra sheet for us, so we could make our bed properly and wouldn't have to come in contact with the stained quilt, I was told that this wasn't an error, that it is standard practice for Mantra hotels in Queensland - double sheeting only, no triple sheeting, no quilt covers etc. While the staff member agreed to send up one extra sheet and a towel at my request, these then never came. There was no apology, and no sense that this was unusual or unhygienic. While our apartment wasn't the cleanest in general, this crossed such a line for me, I'm actually still horrified. I also really regretted not looking at all the similar reviews before booking, as I can see this is a longstanding issue that hasn't been addressed. It never crossed my mind that a hotel brand as trusted as Mantra would provide uncovered quilts and expect guests to sleep directly against them. It's completely below the standard you’d expect from this company. This experience really impacted our comfort and feeling of cleanliness throughout the stay. In addition, the windows in our apartment offered very little protection from the sound of loud winds, as well as night roadworks, which began at around 1am, every night of our stay. The block out blinds were also missing in the bedrooms (there was one in the loungeroom, so it was obvious what was missing - some blinds did remain in the bedrooms, but with gaps in between them), which meant the light in the bedrooms was quite bright, even at night. All in all, I am just so disappointed. We won’t be returning.

TASHA
April 27, 2025

Great location to all things Broadbeach with free parking😍

Diman Roy
April 22, 2025

Friendly staff and good condition of the hotel was great. Cleanliness is lacking and a bit of renovation is required. Invest in smart tv is critically needed. Overall, was a great experience.

Jen
April 20, 2025

The wifi was very slow. The beds were a bit hard, the dining room table badly needed repair. Overall a pleasant stay.

Jennifer
April 14, 2025

Pools and grounds were nice.Apartment could do with an update
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Outdoor swimming pool
Sauna
Gym
Private parking
Free
Tennis court
Wi-Fi in public areas
Free

Indoor swimming pool

Outdoor swimming pool

Gym
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front Desk Services
Front desk (limited hours)
Languages Spoken
English
Health & Wellness
Sauna
Tennis court
Gym
Public Areas
BBQ
No smoking in public areas
Garden
Elevator
Vending machines
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Accessibility
Stair-free main entrance
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 10:00
Front desk hours: [Mon-Sun]09:00–17:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added. Please contact the hotel for details about crib policies.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children | AU$40.00 (approx. PHP 1,498.57) per person per night |
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$200.00 (approx. PHP 7,492.85) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2008
- Number of Rooms: 90
Soaring 30 levels above Broadbeach on the Gold Coast is Mantra Sierra Grand, boasting an enviable location with many apartments featuring breathtaking ocean views. Surrounded by award-winning restaurants, shopping centres and conference venues, stylish 1, 2 and 3 Bedroom Apartments and 3 Bedroom Penthouse provide comfort in the heart of Broadbeach. Fantastic resort facilities include a fully equipped gym, in-house theatre, tennis court, seasonally heated swimming pools, sauna and steam room.
Frequently Asked Questions
What is the cancellation policy for Mantra Sierra Grand?
The cancellation policy for Mantra Sierra Grand varies depending on the type of room and booking conditions.What is the cancellation policy for Mantra Sierra Grand?
What are the check-in and check-out times at Mantra Sierra Grand?
Standard check-in time at Mantra Sierra Grand is 14:00 and check-out time is 10:00.What are the check-in and check-out times at Mantra Sierra Grand?
Does Mantra Sierra Grand provide breakfast?
No, Mantra Sierra Grand doesn't provide breakfast. Does Mantra Sierra Grand provide breakfast?
Can I bring my pet inside the Mantra Sierra Grand?
As much as we love pets, unfortunately, we are unable to accommodate them in Mantra Sierra Grand.Can I bring my pet inside the Mantra Sierra Grand?
Is there a restaurant at Mantra Sierra Grand?
Except for the breakfast, there is no restaurant in Mantra Sierra Grand. However, within short driving distance, you’ll have access to a wide variety of restaurants.Is there a restaurant at Mantra Sierra Grand?
How far is the Mantra Sierra Grand from the closest airport?
The closest airport is Gold Coast Airport, and it is about 30 mins from hotel by car (23.5 km).How far is the Mantra Sierra Grand from the closest airport?
About This Property
Nearest Airport | Gold Coast Airport |
---|---|
Distance to Airport | 23.52KM |
Nearest Train Station | Nerang Train Station |
Distance to Train Station | 11.48KM |
Average Price From | PHP20010 |
Hotel Star Rating | 4 |