Santa Anne by the Sea
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1 night
1 room, 2 adults, 0 children
All properties in Broadbeach
Santa Anne by the Sea
15 Anne Ave, Broadbeach, Queensland, 4218, Australia
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Amenities
Outdoor swimming pool
Surfing
Sauna
Spa
Private parkingFree
Car rentals
Wi-Fi in public areas
Heated pool
All amenities
Property Description
Located in Gold Coast (Broadbeach), Santa Anne By The Sea is within a 10-minute walk of The Star Gold Coast and Pacific Fair Shopping Centre. This apartment is 0.5 mi (0.9 km) from Gold Coast Convention and Exhibition Centre and 2.3 mi (3.8 km) from Cavill Avenue.
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6.4/10
Cleanliness6.4
Amenities6.4
Location6.4
Service6.4
All 14 reviews
Surroundings
Airport: Gold Coast Airport
(23.9 km)
Train: Robina
(9.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

12
Junior Suite
1 Queen bed and 1 Sofa bed
Has window
Non-smoking
Towels
Hot water (24 hours)
Curtains
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Guest Reviews
6.4/10
14 reviews
- Cleanliness6.4
- Amenities6.4
- Location6.4
- Service6.4
Average for similar properties in Broadbeach
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.79). Trip Coins can be used to save instantly on room rates.

Review summary
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Spacious and Comfortable Rooms: Several users found the rooms comfortable, with some appreciating open layouts and amenities that met basic needs.

Shama
August 4, 2024

both hubby n i very ill from stay..so much dust and mould. we are both off work for a week!!!! ive paid $130 a night at a motel nearby in the recent past and had better conditions. your bed didnt even have a proper mattress protector. most places have a topper to disguise bad matress but not at yours. the sofa/sofabed needs to be disposed.... are average weight couple and it sank so badly. we had to use spare blanket to cover before sitting on it. did u even know your curtains are mouldly and can cause serious inhalant harm. Just like my husband n myself. ive lost a weeks wages now!!!!!!!!

Helen
April 1, 2024

Great location, basic room, clean but could use an update. Lift out of action atm so we got some steps in. Reception only open on the last day and he seemed lovely. We were sent communication via email for all our needs re check in and check out.

David
March 1, 2024

Not as quiet as expected

CHRISTINE
February 25, 2024

Received no information about how to get in.
Lift very slow and broken down when I wantedto leave which meant that I had to rely on another guest to finish pacling and bring my gear down.
Receiption not open when advertised.

Paul
January 23, 2024

When we arrived we had an apartment allocated that was very dirty but absolutely stank of long term cigarette smoke it permeated everything and in fact the whole complex stank. They offered another apartment and this one had not even been cleaned. One lady from another one of their resorts came and did her best but the kitchen was flithy, the drawers were flithy and had food scraps in them. The cooktop was in such bad condition did not use it. This is room stank as well just not as bad. A drawer under the bed was out and broken on the floor and one window by the bed had no curtain so you could see straight into the bed. On further review the air con unit on the deck had rubbish under it clearly no one had even bothered to check it and had not done so for a while. Management sorted the drawer and curtain but took some of the deck rubbish but clearly did not really care. We spent the 1st 2 days cleaning and had to buy air freshners to get the atmosphere right. Old facility needing major maintenance including the slowest lift ever experienced, extremely dissatisfied with accomodation and have asked them what they are going to do about it was not up to standard for money paid and we are chasing for a partial refund. Summary terrible and apart from lady first day complacent staff. They said would review refund request never came back. We have been to the Gold Coast frequently much better options, avoid this property.

Guest User
January 28, 2024

Stayed in Unit 1 run down and dirty Air conditioner leaking water on the carpet.. Curtains unwashed and mouldy .. Verandah had worms and grime around tiling ..Kitchen cupboard hanging off hinge .. Coffee mugs chipped.. Nearly $300 a night ..One set of keys given as No Management on site

Verified traveler
September 17, 2023

Very basic old style accommodation. Too much outdoor lighting at night. Blockout drapes did not fully fit the openings. Thrre was no natursl light during the day due to the tall builing next door. Barbeque had been out of order for sometime but there wss no mention about it. Web info says to contact using given numbers, but they did not work at any time. Had to look up their website for email. Reception was never open.

Michael
July 9, 2023

Good location, with comfortable until layout. A very quick walk to the beach and many local dining options, including the local surf club.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Surfing
Off-site
Sauna
Spa
Private parking
Free
Car rentals
Wi-Fi in public areas

Outdoor swimming pool

Spa
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Business Services
Fax/copying service
Front Desk Services
Tour and ticket booking service
Express check-in and check-out
Languages Spoken
English
Chinese (Mandarin)
Public Areas
BBQ
No smoking in public areas
Elevator
Garden
Health & Wellness
Spa
Sauna
Surfing
Off-site
Cleaning Services
Clothes dryer
Safety & Security
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 10:00
Self check-in: Contact the property for instructions on how to obtain the card/keys
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added. Please contact the hotel for details about crib policies.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children | AU$30.00 (approx. PHP 1,123.93) per person per night |
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$200.00 (approx. PHP 7,492.85) is charged.
Deposit Payment MethodsThis property accepts third party payment services
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1999
- Renovated: 2010
- Number of Rooms: 5
Located in Gold Coast (Broadbeach), Santa Anne By The Sea is within a 10-minute walk of The Star Gold Coast and Pacific Fair Shopping Centre. This apartment is 0.5 mi (0.9 km) from Gold Coast Convention and Exhibition Centre and 2.3 mi (3.8 km) from Cavill Avenue.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a sauna. This apartment also features complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Featured amenities include laundry facilities and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 18 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Conveniences include microwaves and electric kettles, and housekeeping is provided weekly.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a sauna. This apartment also features complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Featured amenities include laundry facilities and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 18 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Conveniences include microwaves and electric kettles, and housekeeping is provided weekly.
Frequently Asked Questions
What is the cancellation policy for Santa Anne by the Sea?
The cancellation policy for Santa Anne by the Sea varies depending on the type of room and booking conditions.What is the cancellation policy for Santa Anne by the Sea?
What are the check-in and check-out times at Santa Anne by the Sea?
Standard check-in time at Santa Anne by the Sea is 14:00 and check-out time is 10:00.What are the check-in and check-out times at Santa Anne by the Sea?
Does Santa Anne by the Sea provide breakfast?
No, Santa Anne by the Sea doesn't provide breakfast. Does Santa Anne by the Sea provide breakfast?
Can I bring my pet inside the Santa Anne by the Sea?
As much as we love pets, unfortunately, we are unable to accommodate them in Santa Anne by the Sea.Can I bring my pet inside the Santa Anne by the Sea?
How far is the Santa Anne by the Sea from the closest airport?
The closest airport is Gold Coast Airport, and it is about 32 mins from hotel by car (23.9 km).How far is the Santa Anne by the Sea from the closest airport?
About This Property
Nearest Airport | Gold Coast Airport |
---|---|
Distance to Airport | 23.85KM |
Nearest Train Station | Nerang Train Station |
Distance to Train Station | 11.81KM |
Average Price From | PHP9465 |
Hotel Star Rating | 4 |