Guest User
October 22, 2024
We stayed there 9 nights in an accessible room, Our room was not cleaned, nor was the floor vacuumed or the towels changed, on a regular basis. The bed and bath area were inaccessible. The bed was too low and my wife needed assistance to get in and out of it an she injured her leg (requiring medical treatment when she got home) trying to use the very awkward bath tub. The staff in the lobby and dining room were exceptional, especially Louise, very kind and helpful.