Nrma Bright Holiday Park

Care factor zero, nice park however they double booked our site and seemed to care less, we had booked 3 months in advance, we were then stuck on a tiny site at the back of the park next to the smelly bins with no where to park our car , we had previously provided and they had confirmed the measurements of the van, there were many sites that seemed adequate but the staff were unhelpful

Cabins in great condition, so peaceful and beautiful by the river. Had everything we need for a 2 night stay. Will come again

I can tell you the NRMA response to this review will again be denial of problems with this park, (formed this opinion their response others reviews) rather than acknowledgement and perhaps a promise to remedy the obvious problems. Booked powered site for my 8m+ van and friends 8m motor home. The sites were totally unacceptable, the MH could not be levelled or any where near level on the site. With my caravan I doubt the jockey wheel would remove van from the 4wd. I acknowledge the van park had limited sites available, we spent the next two hours going to sites said by staff to be suitable, they were not, simply they either did not have sullage or were still too steep and small to level up the MH. We ended up getting a refund and moved on elsewhere, after wasting a food part of the day. My observations of this park and our experience are as follows: We chose NRMA park blindly believing because of ownership it would be good to excellent. The roads are rough and in need of repair in some areas. The sites are not in the main suitable for larger rigs. The sites are dusty and carpet filthy, yes you could clean them up with a blower vac, not the leaves just the dust and dirt. Staff knew nothing about the various sites, new management and staff filling in. From grapevine around the sites constant change of management and staff is very common. Head office staff allocating sites obviously know nothing about the actual sites other than perhaps measurement, and sullage, the slope is vey important with larger rigs. FacilitiesI used whilst trying to find a site were absolutely dated and far from clean. Site numbers are faded, poor and make location difficult. Any way thank you NRMA for wasting a good part of my day, that would otherwise have been spent exploring Bright and spending some money in the local community. In summary a park that needs a good planner, heaps of money spent on the park to update and correctly categorising it’s sites for suitable RVs. Denial of problems again by NRMA are not acceptable, including that park management was very new, they cant fix problems here unless you assist and spend some money.