To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
Filter by:
Sort by:
All reviews(66)
Positive reviews(12)
Reviews with photos/video(4)
Guest User
Classic Double Room with Forest View
Stayed in 2024年8月
Couples
2 review
4.7/5
Amazing
Posted on 2024年8月22日
Absolutely stunning hotel! This place was nestled in such a gorgeous location! The view from the front of the hotel overseas lake Brienz. And the waterfall on the other side is a wonderful sight to explore. The hotel is historic, and due to that, they have some limitations on amenities. The rooms do not have centralized air. It was certainly not a deal breaker for us, but we did get warm during the day. The TV’s in the room were also small, and didn’t have access to the internet. Again, not a huge deal!
The staff was by far the most kind and helpful people we met during our trip to Switzerland! Absolutely incredible!
If you are visiting to see some Crash Landing On You sights, this hotel is almost perfectly in the middle of some major location. The landing dock is only 20 minutes away, and the panoramic bridge is about an hour. Though the drive to both locations was beautiful and well worth the time spent!
I would highly recommend this hotel, and certainly the restaurant! The food was spectacular and gave is that sense of royalty!
Jiagangg
Classic Double Room with Forest View
Stayed in 2024年11月
Couples
37 review
5.0/5
Outstanding
Posted on 2024年11月15日
The hotel has luxurious facilities with a classical royal flavor and a great location. You can see the high waterfall in the restaurant, and the colors in autumn are even more intoxicating.
Original TextTranslated by Google
Taipingyangyuyu
Elegant Suite (Without Balcony)
Stayed in 2024年9月
Solo travelers
6 review
5.0/5
Outstanding
Posted on 2024年10月31日
Super good! The view of the waterfall is so beautiful, and the key is that you can also enjoy the view of Lake Breinz. The dinner in the restaurant at night was also a surprise, very delicious, and the wine was good. It is rare to see a hotel with so many elegantly decorated and beautiful lounges in addition to the lobby. I highly recommend the Franz Weber Suite, which has both waterfall and lake views! The video is the view from the suite
Original TextTranslated by Google
6/8
claborate
Superior Double Room with Waterfall View
Stayed in 2024年9月
Couples
23 review
3.3/5
Posted on 2024年10月18日
I drove there and found a gate at the entrance. I don't know if it was Ctrip or the hotel's fault. This was the only hotel in my European trip that I didn't receive a booking email from. As a result, I couldn't open the door. I called the front desk many times but no one answered. In the end, I had to stop at the door and walk in to get the password, then walk up and drive in. This was a very bad experience. The scenery of the hotel is still very good, you can see Lake Brienz and the waterfall. There is nothing wrong with this.
Original TextTranslated by Google
Guest User
Deluxe Double Room with Lake View
Stayed in 2024年4月
Travel with friends
3 review
4.7/5
Amazing
Posted on 2024年4月24日
Remember to ask the hotel in advance for the password to enter the iron gate if you are driving.
Original TextTranslated by Google
Guest User
Classic Double Room with Forest View
Stayed in 2023年10月
Family
4 review
5.0/5
Outstanding
Posted on 2023年12月1日
I like it very much and will come next time
Original TextTranslated by Google
Jinganblues
Classic Double Room with Forest View
Stayed in 2023年7月
Family
17 review
4.7/5
Amazing
Posted on 2023年7月9日
The location, the appearance is first-class, the room facilities are relatively old, and the antique furniture is also popular. It is not as good as expected, but it is not bad. You can drive into the hotel. The road is relatively narrow. There is an access control card on the last section of the road. Finally, I contacted the hotel in advance to ask for the password. Will take the initiative to tell you these precautions. Regarding the up and down of the cable car, sit for a while, hotel guests are free, you need to show your room card, remember to watch the timetable, don't miss the last bus. The view of the restaurant is very good and the service is attentive, but the food is as bad as ever, oh, I am not saying that this hotel is bad, I mean that all restaurants in Switzerland are bad (this breakfast is very good, you can go early, choose Facing the location of the waterfall, but the dinner is really hard to describe), unpalatable is one thing, full of ritual, each dish is served slowly, come up to explain to you what raw materials are used in this dish, how to make it, and if you actually taste it All restaurants in Switzerland, including but not limited to this one, are lacking in color and fragrance. My wife waited for the desserts to be served and hurriedly retreated. She panicked and forgot to take the bag. There is one thing to say, the service is still very good, the waiter put the bag at the front desk. Rory talked about it in a long way, hoping to be useful to the tourists behind.
Original TextTranslated by Google
6/8
Guest User
Classic Double Room with Forest View
Stayed in 2023年8月
Family
20 review
5.0/5
Outstanding
Posted on 2023年8月22日
Staying in this hotel is equivalent to living in a park, the scenery is really beautiful, and the body and mind are pleasant
Original TextTranslated by Google
Fujiashi
Classic Single Room with Forest View
Stayed in 2023年6月
Solo travelers
33 review
4.5/5
Great
Posted on 2023年8月1日
Behind is the big waterfall and in front of the old hotel with the lake.
The restaurant is not very good, but it is convenient.
There's no need to come here on purpose.
Passing by can live.
Original TextTranslated by Google
엄종수짱
Classic Double Room with Forest View
Stayed in 2023年2月
Travel with friends
7 review
5.0/5
Outstanding
Posted on 2023年2月19日
The service was good, the breakfast was delicious, and everything was good except for the inconvenience of transportation. I think it would be nice to have transportation after 4pm.