Premier Inn Bridlington Seafront

The hotel's prime seafront location offers easy access to town center and amenities. Guests praise comfortable, clean rooms and beds, along with excellent, friendly staff.

The Premier Inn was your usual standard of cleanliness. The restaurant attached used for breakfast and offered for evening meals was disgraceful. We had a 1.5hr wait for our evening meal which we weren't informed of when we arrived for our booking. The staff were very rude and handled the situation of being short staffed very badly when customers were becoming frustrated . The cleanliness of the tables and chairs were poor. The toilet facilities offered were disgraceful. I've seen service station toilets in better condition, and the toilets were in a very poor condition when we arrived and continued to deteriorate for the 24hrs we stayed, as they were never cleaned. Luckily as we were staying there we could use the toilet in our room. The outside of the pub needs an overhaul, it doesn't look very appealing. Unless the restaurant has a huge overhaul, we won't be visiting again.

We are avid bird watchers and we booked The Premier Inn in Bridlington early and specifically to be near Bempton Cliffs during the nesting season. Unfortunately, my wife got called for jury service but she was told the trial would be completed before our booking date, so our trip would be unaffected. However, the trial has now started and she has been advised it may take up to six weeks to conclude. We contacted The Premier Inn at Bridlington and explained the problem. The receptionist was very helpful but she could not organise a cancellation and refund, offering instead for us to choose an alternative date. I explained that the nesting season is for a limited period and it’s impractical for us to re-schedule for this time next year. Unfortunately Premier Inn do not allow for cancellations due to jury service commitments and surprisingly perhaps, there is no way of reclaiming the cost from the court either. I doubt that Premier Inn are the only hotel chain that operates such a stringent policy but one might think that given the circumstances involving a public duty, allowances could and should be made.