Premier Inn Bridlington Seafront

Very lovely stay friendly and welcoming I will be back

The staff were trying their best but staffing levels were abysmal. Have stayed in many premier inns in the past including this one but the restaurant was staffed so poorly at times that people were walking out before ordering as waiting times were over an hour. Breakfast time was bedlam and they were still having to let people walk in off the street even though the food couldn't come out quick enough to accommodate the guests staying in the hotel. Even though we had prepaid for our breakfast and evening meal, I still had to pay to eat out with my grandson as we couldn't get any decent food at times.

We booked for 4 nights but only stayed for 3. Family room was ok but overlooked the bins and car park . Breakfast was poor with children allowed to touch all the bread (fault of the parents I know) and hot food not appetising . Although we had paid for breakfast, we only went 3 times and just had cereal which we felt was safe from being handled by others. The tables were dirty and sticky and need a good clean. We had an evening meal on the first night on an upgrade and my plate had a thumb print in sauce on the side . The bill was charged not on an upgrade and it took them a while to sort this out. Service was slow and our meal took quite a while to be served. Overall, I wouldn’t recommend this hotel and wouldn’t book this one again .

We stayed two nights and would like to say a big thank you to Samuel on reception for looking after and always greeted us with a lovely smile. A big thank you to Charlie who looked after us at Breakfast and our Evening Meal, Charlie has the best customer service skills I know. Many thanks

Excellent Stay.Got early check in by Samuel who is a lovely member of staff.Room was good on top floor so was very quite.Service was a bit slow in restaurant but looks like they were under staffed.Food was good when it eventually arrived.Had another lovely stay will be returning later in the year.

This hotel is definitely not as good as it was. We have stayed many times and although the room was ok, as usual, not the same can be said for the rest. Parking now has to be paid - this was previously free. There are few available staff and to get to see one you have to buzz them. Previously they were there with a welcoming smile. This is not the only Premier Inn where this happens either. We didn't have our evening meal in the restaurant and when we went for breakfast I was glad we had not. The place was filthy. There was last nights food all over the floor. It took us three attempts to find a table that wasn't sticky. The breakfast was ok although the fruit looked as if it had been out all night. We were very disappointed to say the least and it's doubtful we will go back.