SpringHill Suites St. Louis Airport/Earth City

Visiting family, used to stay at the Fairfield Inn across from the airport which is run down, but was so reliably clean and friendly. Then we ditched Hilton and turned to Marriott. This is our third attempt at a Marriott property near Lambert, and I’m going to have to go back to the Fairfield Inn because Marriott does not maintain its hotels around here. First - no picking room in advance. Checking in was like going through Customs. Company you’re with? Reason for your visit? “No thank you,” is my reply. They’d booked us in a room near the elevators (why) but, at my request for “a room far from elevators, ice machines, and other people” gave me a 2nd floor room three doors down from the elevators. Room was kind of clean, but there was a poop-colored thumb print on the shower curtain and blood stains on the mattresses (which at least had mattress pads on them.) One of the mattresses needs to be replaced - definitely “broken in” on one side. Reading light out on the bed, lamp on table between the beds so dim I had to bring over the desk lamp just to see my book. Did not attempt to sit on the sofa. Had to ask for bottled water at the desk. Second night: been gone all day, return late to find my key’s not working. Back downstairs. Back up to hear very loud thumping and running above my head, some kind of cage match fighting? Disruptive, so I call the front desk. They must have called the room, because it definitely been less (knock wood) but now I wonder how much I’m going to get woken up tonight. All because I did not take up the front desk’s offer of switching rooms at 10 pm on a Thursday night. There’s a $10 parking charge for this hotel and a ticket you have to hang from the mirror, which is 100% unnecessary given that there is NOTHING around. It is at the end of an industrial park and a residential neighborhood. Not worth the extra drive. And quite surprised at other reviews that called it “recently renovated” as of 18 months ago. The bathroom tiles are cracked in multiple places, and it’s a bit worn. 100% meh.

We needed a place to stay close to the airport. The room was nice but the couch was meant for sitting on for too long. I will say the location of the hotel is a little oddly located and there’s not much around. They don’t have a bar but you could buy adult beverages and spirits on-site. We didn’t have the breakfast and can’t speak to that.

Stayed here for easy access to the airport for AM flight. Room was clean and comfortable. Plenty of room for all of our luggage. Check in easy and friendly. Breakfast had a lot of gluten free options. They had a nice selection for breakfast that wasn’t your usual hotel breakfast food. The location was quiet and safe. Would definitely stay here again when needing to get to the airport.

Stayed here for ice hockey tournament. Breakfast was poor, runny eggs, bad sausage and runny oatmeal. Supplies and juice constantly out of stock. Go elsewhere. Laundry disgusting. Room clean at least. For $164/night, I expect way cleaner premises.

The name of the hotel is misleading. Says airport hotel but it’s a 10 minute drive to the hotel from the airport. We landed at 11:45 pm, called the hotel, selected the option for hotel shuttle and was transferred to front desk to be told they haven’t had a shuttle in years. Took a $30 Uber to the hotel. Plan accordingly. The hotel itself was fine.

Don’t stay here. What kind of a Marriot hotel is this? Room are disgusting and dirty. I ended up going downstairs and asking for a vacuum cleaner. In addition to that I ended cleaning the room with sanitizer wipes. This is a very disgusting hotel. Hallways were dirty and the hotel stink. Don’t stay here!!!!!

If you want to stay away from the city but still be close, this is a great place to stay. It is newly renovated and updated. The lobby area was very modern and breakfast was good. The rooms were comfortable and clean. As for the staff, they were some of the friendliest I have had at a hotel. Very welcoming and answered all of the questions that we had!

The room was nice, could have been cleaner in a few areas like the bathroom and couch. The refrigerator wasn't the coldest and we weren't sure if it was running. The shower was awful, no pressure at all if you wanted hot water. The staff was very nice and accommodating. Breakfast was good and a nice variety.

The staff was friendly but there was a few issues with cleanliness! A stain on the back of the couch and The room next to us had a towel laying on the floor outside the door and with what looked like a poop crumble next to it! Never got picked up in the 48 hours we were there!