Guest User
October 24, 2023
Caution! YOU CAN BE DECEIVED! TAKE CARE OF YOUR MONEY! I was planning to celebrate my birthday here and on May 14 I transferred the necessary amount on their website to book a room. There was no confirmation of payment and when I applied for it, I was informed that they had not received prepayment, they had not made reservations and now this room is already occupied. Then I received a letter from the administration apologizing and explaining that there was an error in their booking system and therefore they did not see my prepayment, but nevertheless, the room is already occupied. We agreed that the money would be returned. Five months and ten days have passed. No one has ever returned anything to me. I understand that I will not get my money anymore, but I would like to warn all future visitors: BEWARE! Your money is in danger if you contact this organisation. Be very careful! Do not transfer the prepayment to them!