Comfort Suites

I was not happy with the experience at this hotel. It was very dated, dingy and dirty. There are not very good options in Brenham for hotels and I am regretting this one. The whole place had a horrible smell. The lobby smelled like mildew and the room was even worse. Very nauseating. I am worried to even sleep in the bed. The TV keeps buffering and I would prefer a smart TV. The TV is not the most worrisome, but annoying. I think I would feel cleaner sleeping in my car.

Do not stay here. Do youself a favor now and look elsewhere. We reserved three nights visiting family in a close town and we checked out the next morning. The first sign should have been that the back door into hotel is not locked, anyone can walk in. When we made it to the room, we were immediately hit with an overwhelming moldy, musty smell. The mini fridge leaked and was gross. I told the front desk and the young lady said she was aware that someone had told her before our stay. She said the fridges defrost every night and will leak as a result. We had just drove over ten hours so we decided to just go to sleep and take showers in the morning. The bed was not very comfortable but we were tired and tried to sleep inspite of the muggy air temperature and moldy smells and the gross stains on the bed spread (see pictures). Our room needed a major dusting, too. The next morning I went to take a shower and discovered a disgusting shower head. I spoke to the front desk and was told it was just chemical/mineral build up and should be fine. I was also told that it's normal to see this type of gunk on faucets and shower heads in Brenham. I was offered to see another room and it had the same gunk on the shower head. However, that room smelled better than ours. The breakfast seemed decent but we checked out before having breakfast. There was another guest leaving and packing up as we were packing up our vehicle. I asked how his stay was and he said, "we had to switch rooms two nights in a row and decided to check out early because of the terrible status of the rooms." I do not recommend wasting your time and money on this hotel, at least under this type of management and room conditions. Do yourself a favor and go somewhere else! We went to the Coach Light Inn and we're extremely happy with the room. It smelled great, was nice and clean, they had a larger mini fridge that worked and the shower was amazing!

My friend and I were traveling through and decided to stop in Brenham for the night. It definitely shows its age but it was clean and the beds were comfortable. The rate was good! The front desk staff was friendly and the breakfast was decent. We grabbed a few things and headed out the door.

I decided to give Choice a try, thinking they would at least be on the same level as competitor hotel since I stayed with the competition just the weekend prior and had a very nice experience. I was sorely mistaken with that assumption. Never again will I make that mistake and the old adage, "you get what you paid for" is what I told my colleagues when they asked me how was my stay at Comfort Inn. However, in this case, I also stated that I got "LESS" and paid "too much" for this experience. 1. Upon immediate check-in, hallway towards room reeked of sewage 2. Inspected toilet upon entering room and it was filthy; had to request front desk to send someone to clean it. 3. Curtains and night shades were disgusting and appear to have mold. 4. Toilet did not have a toilet seat cover and had toilet streak marks in the bowl even after housekeeping cleaned it. 5. Extra face towels were placed on top of toilet tank cover(unsanitary). Since there was no toilet "seat" cover, one of the face towels fell into the toilet bowl. Imagine how many times this happened in the past. Even though these face towels are laundered, just the thought of wiping your face from one of these towels. "When you pull the lever, in addition to taking whatever business you’ve left behind down into the sewer pipes, your toilet also releases something called “toilet plume” into the air — which is basically a spray filled with microscopic bacteria, including E. coli" according to a published article (google the quoted statement for reference). 6. Card keys did not work after returning from our activity. Asked front desk for new card set and that didn't work. That wasn't the problem. The room's locking mechanism /card key reader appeared to have an internal malfunction, possibly needed a battery replacement. I understand that these card keys have issues but the last thing a customer wants to be told is, "don't put it near your cell phone". What do you think most people will carry with them when leaving the hotel? Is it the customer's responsibility? If so, maybe that should be disclosed up front at check-in. Maybe offer an alternative solution that doesn't bear the burden on the customer the inconvenience of not knowing your key will work when returning to their room and having to march back down to the front desk after a long day of activities. 7. Side door exit closest to my room and to parking lot would not open from the outside. Had to load/unload car through the front door instead. 8. The hot breakfast choices was only 2 items (scrambled milky eggs & link sausage). The biscuits were rock hard. 9. Internet wifi speed was tremendously slow and intermittent. Frequent disconnection from wifi. 10. The curtains were filthy. The blackout shades, on the inside part facing the window had mold looking stains. The window panes had rust all around it. 11. We booked 2 nights (Friday - Sunday) and only stayed ONE night. We could not take the conditions of the room any longer.