Delta Hotels by Marriott Allentown Lehigh Valley

Bad experience at this hotel: 1. Problems encountered when using breakfast in the hotel: *Breakfast coupons were not provided when we checked in, but the room rate we booked included breakfast. *Varies in the number of breakfast rolls available *The hotel provides different denominations of breakfast vouchers for each guest, but only says that this part is a different version (highlighting the problem with the hotel management process. Even if the versions are different, it should be clarified and clear guidance provided to consumers) *The hotel also has a variety of breakfast options to choose from (buffet or a la carte). The front desk did not explain this part when providing breakfast coupons at the beginning. Under the above premise, we used a buffet-style breakfast. , but the hotel staff told us in a tough manner that the buffet was not applicable to our project, and they would not accept the method of making up the difference. 2. In the check-in section, although it is informed that a deposit will be charged, the basis for collecting the deposit is different, and the charges for each room are different. 3. After checking out, the hotel mistakenly charged about NTD5,000 on my credit card. I have gone to the hotel to ask for a refund and the charge has been completed.