Hyatt Residence Club Main Street Station

With the property being as large as it was and for the price they charge, I expected nicer accommodations. The location was great and walkable to all the shops. But the building itself was very rundown and not very clean. We didn’t see anyone else that was staying there just a lot of workers painting and fixing things. Also there is no air conditioning which I didn’t realize when we booked. The Murphy bed had a very thin mattress that was basically like sleeping on a board.

My girlfriend and I absolutely loved our time at the Main Street Station at Breckenridge. The facility is cozy and clean, and right in walking distance to all the restaurants and shopping of Breckenridge. The rooms are nice with comfy beds, new TVs, comfortable seating, and a luxury bathroom. The best part is the access to the outside heated pool and hot tub area. We enjoyed a wonderful pool sesh as the snow fell. The only recommendation I have is that it's not very clear how to access the pool area. I recommend adding more signage for Hyatt guests. Overall 10/10, I definitely hope to be back!!

Stayed there this past Thursday night, 3/10/22. Used the jacuzzi, which was barely warm enough to call bath water warm. Forgot two pairs of wet surf trunks in bathroom when we checked out early Friday morning. Called afternoon of the check out day (Friday), to alert hotel and ask them to save for us. Hotel gave us some B.S. about them not being able to enter the room because new guests there, then said cleaning crew did not find the trunks, when they were clearly hanging from the shower, so how could the cleaning crew miss them? That means the cleaning crew probably threw them out as trash. Two expensive pair of surf trunks gone. I have never had an experience like that in any hotel ever. Any time I have ever left anything behind, the hotel has saved it in "lost and found". Normal. This really pisses me off for the amount we paid to be lied to like this. They offered nothing to help the situation. Our fault for forgetting our stuff, but, understand that you are on your own at this place, your stuff is at risk, and there is no support staff to help you resolve any small problem. On check out morning, I went to wrong parking floor, and when door closed, my hotel card key would not work to let me back to the elevator to go down a floor even though we had not checked out yet. I had to wait until luckily an employee showed up to let me into the elevator. There was nobody at the front desk to call and say "hey! let me in so I can get to my car!'. Stupid stuff for an expensive place. Room was ok. A bit small, but comfortable. Bathroom was huge.

The people working at the property were laughing very loud at 6:37am. They kept talking and laughing very very loud until 9:10am. Dont get me wrong, I love happy people, specially the people that work hard to make our room nice and cozy. But non stop loud talking before 8am on vacation, not ok.

Everything was perfect.