Hotel Avion

Me and my partner were very disappointed with our stay at this hotel. There were numerous things either broken or missing in our room. When first arrived at the hotel we noticed that there was no toilet paper and the shower head was broken and not bracketed to the wall. We had to go down to reception and ask for toilet paper and get a replacement shower head which they took from another room. The shower head was only positioned one way so you had to hold it while using and the drain in the shower was also poor. A longer shower meant you was standing in 3 inches of water in the tray. The toilet was also very discoloured at the bottom and the sink was missing a water filter. There was also no hairdryer in the room so my partner had to go down to reception to ask for one. The room has a smoke detector but it was covered with tape , someone who had stayed in the room previously had clearly wanted to smoke. We told the receptionist but nothing was done. The fridge in the room was extremely loud and kept us awake at night. The beds were comfortable but they did not have proper mattresses on. They looked like cushions from a sofa or sunbed and the sheets covering the bed were not big enough. The housekeeper/cleaner never came to our room. She tried on two occasions but we were still sleeping. She didn’t knock when trying to enter or communicate with us. She didn’t come back later in the day or another time which meant that for 5 days we had no cleaner. Lastly the walls were so thin that we could hear the people next to us and all their conversations. I know there’s not much you can do about that but it meant that we had limited privacy.

Good location. Close to shopping mall, but still quiet and close to public transports so it's easy to reach center