Name: The Royal Park Hotel Hiroshima Riverside
Address: Hiroshima, Japan
Rating: 9.2

Japan

Tokyo

Fukuoka

Hiroshima

Kyoto

Booked a stay for 3 nights since the hotel is relatively new and pretty. However, it was below my expectations due to below reasons:
-Service: Upon check in, everything went fine until the staff (Japanese young lady with fringes, spoke decent English) informed me that a card is needed for the female public bath. She showed me the card (which makes very much sense), and asked if I will use the public bath. Since I'm not a person who plans everything or know the future (you may have planned to use the public bath but eventually not use it since you got too tired after going out the whole day), I told her 'maybe I'll use it later', expecting her to give me the card with my room cards. However, she looked super confused and said 'MAYBE????' with a shocking voice. I did not expect her to react that way, and wondered if I misunderstood the policy that maybe I can only get the card from reception right before the time I use the public bath. So I asked her if I dont use the public bath today, can I not have the card? Turns out my initial understanding was correct that guests get to keep the card for the whole time - which is a common practice. The staff reaction is unprofessional given this hotel claims itself to be a 4-star hotel. Trainings are needed on communications and problem solving. This is unacceptable based on Japanese standard (and even in other countries). 

-Room: Although the room is of decent size (18sqm) in Japan, the room layout is quite bad. The toilet is too big and the bed is too wide (for a room of this size), making the table really small and there are barely space for putting luggages. One luggage could be put at the corner behind the table, but it then implies no space for you to walk out of the table area since your luggage and the big bed are blocking the way (you need to step across your luggage). 

Compared to other hotels of the same size I've stayed in Tokyo (incl. 3 four-star hotels in Ginza/ Tokyo station areas), the service and room layout are far below average. Big disappointment given it's a relatively new hotel which belongs to Royal Park Group.

Highly recommend this hotel to have good a quality rest after your long haul trip or before taking it. 

It is right at the departure zone and it is completely sound proof! You do not hear any plane noise at all. 

Room has reasonable size, everything you need is there and breakfast felt very special - so don’t miss it. See my photo.  

After we checked out you can leave your luggage at reception and head to “Haneda garden”, which is a relaxing and non crowded souvenir shopping center inside the airport. We bought many high quality gifts here without any panic and reasonably priced. Note that once you cross security gate at departure zone - souvenir shops become limited and super crowded. I have never seen such a rush hour to buy Japanese biscuits and sweats like in Tokyo airport - it felt like the of the world.

If you have more time to kill, try Onsen in hotel next door to Haneda Garden at 4,000 yen/pp to really chill. We didn’t not have time to do it due to departure time but I would love to do it next time. 

We highly recommend this hotel for your stay.

Ok hotel, clean and tidy however it’s about a 10 walk from Hakata train station to the hotel. If you have a lot of luggage this could be difficult. Rooms are a decent size and I would considering staying again. No early check in was allowed and we had to wait 2 hours until 3pm.

Nice hotel … with nice cleaned room . Good location - 15min by walk from Hiroshima station and tram station ….. not much restaurants in the neighborhood…. Very quiet street .

THE ROYAL PARK

Columbus

Book the best THE ROYAL PARK properties worldwide on Trip.com. Enjoy exclusive discounts, read genuine guest reviews, and see hotel photos. Free cancellation on most rooms & 24/7 customer support.

Best THE ROYAL PARK properties worldwide - best rates guaranteed | Trip.com

https://ak-d.tripcdn.com/images/1x24512000p00scej9EBA.webp

Hotels in Pasay

Hotels in Manila

Hotels in Makati

Hotels in Cebu City

Hotels in Hong Kong

Hotels in Quezon City

Hotels in Bangkok

Hotels in Boracay Island

Hotels in Paranaque

Hotels in Taipei

Hotels in Singapore

Hotels in Shanghai

Hotels in Tokyo

Hotels in Davao

Hotels in Iloilo City

Popular Cities

Hotel near Davao Airport

Hotel near Airport Terminal 3

Hotel near Burnham Park

Hotel near Cebu Airport

Hotel near Manila Ocean Park

Hotel near Naia Terminal 1

Hotel near Naia Terminal 2

Hotel near Picc Pasay

Hotel near SM Baguio

Hotels near Ayala Cebu

Hotels near Hong Kong Disneyland

Hotels near Mall Of Asia

Hotel near Pratunam Market

Hotels near Araneta Coliseum

Hotels near Reenbelt Makati

Hotels near Marina Bay Sands

Hotels near Tokyo Disneyland

Hotels near Tokyo Station

Hotels near Universal Studios Japan

Hotel near Orchard Road

Hotels Near Popular Attractions

Keep Exploring

seo-brand-page_PC

@ctrip/hoh-seo-pc-template

@ctrip/hoh-seo-tdk

@ctrip/hoh-crumb

@ctrip/hoh-brand-destination

@ctrip/hoh-trip-header

@ctrip/hoh-brand-hot-city

@ctrip/hoh-text-internal-link

@ctrip/hoh-trip-footer

@ctrip/hoh-search-box

@ctrip/hoh-request

@ctrip/hoh-request-seo

@ctrip/hoh-trip-union

@ctrip/hoh-triplog

@ctrip/hoh-ubt

@ctrip/hoh-shark

@ctrip/hoh-lazy

@ctrip/hoh-hydrator

@ctrip/hoh-ibu-dependency

@ctrip/hoh-component-context

@ctrip/trip-web-img

@ctrip/hoh-storage

@ctrip/hoh-abtest

@ctrip/hoh-qconfig

@ctrip/hoh-sso

@ctrip/hoh-web-core-base

@ctrip/web-core

@ctrip/hoh-seo-richtext

Explore these trending destinations for ${{brandName}} properties

Top ${{brandName}} getaways

Explore our curated selection of ${{brandName}} retreats in ${{cityName}}

Top ${{brandName}} stays in ${{cityName}}

Experience your dream ${{brandName}} stay in ${{cityName}}

Your perfect getaway: Top ${{brandName}} picks in ${{cityName}}

Handpicked ${{brandName}} properties in ${{cityName}}

Find your favorite ${{brandName}} properties in ${{cityName}}

Top Recommendations

Hotels near ${{poiName}}, ${{cityName}}

Hotels with ${{facilityName}} in ${{cityName}}

${{typeName}} in ${{cityName}}

Find ${{starName}} Hotels in ${{cityName}}

${{themeName}} Hotels in ${{cityName}}

Swipe up to view more

Enter your dates for prices and availability of the best hotels in ${{cityName}}.

Choose your dates to see the latest hotel prices and availability.

Enter your dates for the latest hotel rates and availability.

Best ${{cityName}} Hotels

Your recent searches

The 10 BEST Hotels in ${{cityName}} ${{Year}} | Trip.com

seo-brand-page_PC_0_0_58

THE ROYAL PARK properties

Top THE ROYAL PARK getaways

Handpicked THE ROYAL PARK properties in Tokyo

The Royal Park Hotel Ginza 6-Chome

The Royal Park Hotel Tokyo Haneda Airport Terminal 3

Top THE ROYAL PARK stays in Fukuoka

The Royal Park Hotel Fukuoka

Your perfect getaway: Top THE ROYAL PARK picks in Hiroshima

The Royal Park Hotel Hiroshima Riverside

Keep Exploring

Popular Cities

Hotels Near Popular Attractions