Name: City Suites - Kaohsiung Chenai
Address: Kaohsiung, China
Rating: 8.9

China

Taipei

Taoyuan

Kaohsiung

Gao'an

We stayed at City Suites Main Station Taipei and overall had a pleasant experience. The location is a bit of a walk from Taipei Main Station MRT (Exit Y21 to Y1), so we recommend taking Beimen MRT instead — it’s much nearer if you walk underground from Exit Y21 to Y28.

Our first room had an aircon leaking issue, but the staff were very responsive. After we contacted them through Trip.com, they quickly arranged a room change with no fuss.

The room itself was clean, modern, and comfortable. There are also 7-Eleven and FamilyMart convenience stores just around the corner, which made things even more convenient.

A solid choice for a short stay in Taipei!

Great location with convenient access from Taoyuan Airport.
This place is ideal if you're arriving via the express train from Taoyuan Airport. It's within reasonable walking distance from a nearby metro station. For a shorter walk, get off at Beimen Station—just be prepared for some stairs. Otherwise, you’ll have a longer walk from Taipei Main Station (Exit Y27).
The staff were friendly and helpful throughout my stay. My room was spacious for one person, with a comfortable bed and pillows, strong air conditioning, and excellent shower facilities.
One downside was the soundproofing. I could clearly hear a baby crying in the next room, which disturbed my rest.
However, the staff were very accommodating and allowed me to change rooms, which greatly improved my stay. Overall, a positive experience.

Location is good. Theres a few bus stops within a minute walk from the hotel and train station about 8 min walk away. Clean room and beautiful lobby. Only thing is lack of facilities like in room dining, pool, gym.

I ended up booking this hotel last minute after a power outage at my original hotel. Check in was smooth and easy, even with booking about 10 minutes before we arrived. The hotel room was a great size - we booked the quadruple with two queens, and there was plenty of walking space around the beds, and enough space for our large stroller and to lay out bags without feeling cramped. There was a good size window looking onto the main road, which was also appreciated. Overall, the room did feel a bit dated and could probably do with some updating, especially in the bathroom, but it was clean and comfortable. This particular branch is not as convenient for the MRT as their other locations, about 12-15 minutes walk, but there's a PX Mart next door and a 7-11 and Family Mart across the street, which is helpful if you check in late.

My husband and I stayed at Taoyuan City Suites and overall, we had a great experience. Since I had almost 30kg of baggage, we decided to take a taxi from Taoyuan Airport Terminal 1 instead of taking the train. The ride was quick and convenient, costing only NT$180, which was worth it considering the heavy luggage.

Check-in was smooth and fast. However, I think it would be even better if the reception staff could be a little warmer and more welcoming with smiles to make guests feel more comfortable. That said, they communicate well in English, which made the whole process hassle-free.

For dining, since there aren’t many food options around the area, my husband and I decided to avail of their buffet dinner, which runs from 5:30 PM to 10:00 PM. The food was delicious and definitely worth it! Special thanks to the Filipina staff who assisted us — she was very accommodating and always smiling. We really appreciate how smart and attentive she was. At first, she spoke to us professionally in English, matching the language we used, but she quickly sensed we were Filipinos and made us feel very welcome. Ate, if you’re reading this — thank you so much, and we hope to see you again when we come back!

The hotel accepts credit card payments for accommodations, but if you book a taxi through them, you’ll need to pay the driver in cash (NT$200). It’s convenient since they also help arrange transportation for guests.

Since the hotel is only about 10 minutes away from the airport, you can expect to hear some airplane noise. However, during our stay, my husband and I didn’t have any trouble sleeping and weren’t disturbed by the sound at all.

Overall, we had a comfortable and satisfying stay at Taoyuan City Suites. The location is very convenient, especially for travelers with early flights since it’s close to Taoyuan Airport. We’ll definitely stay here again and highly recommend this hotel to anyone looking for a nice, relaxing, and accessible place near the airport.

The exterior is unassuming. You must keep a lookout for the signboard when in the vicinity. However, once you reach the check-in counter at level 6, it feels like you've been teleported to a different world. It's clean and modern. The electrical plugs are international. So, no adapters required on our end. I will come back again because it is within 5 min walking distance to Taoyuan train station. The HSR station.

Advantage: 

Nice location. 3-4 Mins walk to Dayi Warehouse and LRT. 10 Mins walk to Yanchengpu busy area. 

The room and bed is comfortable enf though. Room is small but the design layout is good. The place for putting the luggage is perfectly fit for a 30 inches trunk. And there are shelves for other personal belonging as well. 

Cleanliness is good too. There are micro wave and washing machines on B1. 

Disadvantages:

Staff usually wear a poker face. After knowing your little special request like High Floor, better view, They simply ignore your request by not listening. And then still use the Emachine to random assign for you. Fair enough though, everyone is random. Chit chat at the counter but rarely greet any guest. Perhaps hospitality shouldn’t be applied on this 3 star budget hotel. 

Soundproof super weak. Fully clear of what next door is saying. Not quite friendly for couples :)

The phone is just a decoration and an alarm clock. There’s no way to contact the FO except going down. 

Conclusion: Value for money. Overall had a pleasant stay in there. Still will be the first choice to stay in Yanchengpu.

Easy transaction and very helpful staff. My room is quiet big,but little dark. And one more concern is the fiber of the bed cover,it’s itchy to my skin.

City Suites

Columbus

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