Carnival Club Hotel

After many years my husband and I looked forward to spending some stress free time together. However, our vehicle was stolen from the Road Lodge at Carnival City on Friday morning. We were both shocked and devastated as the hotel has boom gates with spikes and security cameras. How is it possible to steal a car without setting off the alarm and drive it without a key? The armed response arrived as well as the Saps. The car was recovered thanks to tracker. Unfortunately the car is ripped apart and all valuables were stolen including our wedding clothes. I expected a lot more from the hotel. Security needs to be stepped up as soon as possible. To date no response or update has been received from the hotel security. We were stranded in Johannesburg for the entire week until the vehicle was recovered. It seems that many cars have been stolen from the lodge.