Fairfield Inn Kankakee Bourbonnais

Upon checking in and going in room, the room smelled musty and stuffy. We turned the AC down and it did not improve as the night went on. There was no handsoap in the bathroom, the tub had a dinge to it, the floor was not very clean and the shower curtain was wet and smelled musty. The sheets on the bed was very itchy and scratchy, no bugs, just not comfortable. The room was uncomfrtable all night as the AC didnt cool offThe niext morning when we checked out and went to breakfast, there were not many options for "breakfast" including bagels that were rock hard and english muffins that were chewy even after toasted. Overall, this location was not to the "Marriott Standards". I have been a Marriott member for over 30 years and would not return to this location or recommend this location.

This fairfield did not meet my expectations, largely because of the cleaning (or lack thereof). The room was not very clean when we arrived. There were multiple long hairs in the bathroom. When I asked the next day if our room could be cleaned, we were told that they now only clean rooms every other day. Before COVID, Marriott cleaned rooms every day. During COVID, they quit cleaning every day and you had to request if you wanted a room cleaned. Now, you can't even request having a room cleaned daily. I am disappointed. There were a few positives. The mattress was comfortable and the location was good, right near a shopping center with a Target.

I read the negative reviews prior to my stay and have to say they are spot on. Hotel is super old and should be bulldozed or converted to a Motel6. I only stayed at this property as I desperately needed the Marriott points else I absolutely would have stayed at the Hampton or Hilton Garden in town as unfortunately there is not another Marriott property within 30 miles. The BAD: 1. No one at reception desk when arriving late afternoon and after about 5 minutes I called main hotel number and it just rang phone in front of me. Luckily someone showed up shortly thereafter. 2. Room was very musty smelling. 3. You can literally look inside of room 314 as there is a big gap b/t the door and jamb. That would be icing on the cake for most to bolt out of that hotel but luckily it was not my room. 4. Breakfast area size of a large closet. Juice machine not working but sign posted you can get juice from the pantry cooler. 5. The only ice machine in enter building was inoperable. 6. Elevator not smoothest in the world and was a little worried I might get stuck so I decided to take the stairs the rest of my 3 night stay. 7. No soap at sink and inquired at reception and said they were out and to use the body wash tube fixed to shower wall. 8. Plan your showers accordingly as the water is super soft and you will spend an extra 15 min trying to scrub the soap off. Those that are used to soft-water...this may not be a problem. 9. They have 2 treadmills in fitness center but only one was operational. The GOOD.....and reason got 2 stars instead of 1: 1. Overall quiet (probably due for it not being full) and my room faced toward the busy road but did not find it to be bothersome (very little noise) so fairly good night sleep.

Looks can be very deceiving. The original room that I booked when I enter into the room. It had a horrible smell is smell like a pet. Was another room? The bed was so uncomfortable. To the point of my head am, my entire body is aching. Yes, services didn't offer to give me another room for the inconvenience. I had to endure the situation.

Very close to the venue for an event with multiple dining options in the area.

Great time