Tru by Hilton Bracebridge, on

I think this is a fantastic hotel, one of the standout features is the fact that is built in 2024. Everything is new clean and frankly quite pristine. Some of the highlights are the amazing colourful lobby. I love the fact that there is lots of board games to play especially on a rainy day when you’re in Muskoka. They have fuse ball tables as well. I think breakfast is good. We love their pancake machine. Gym is super clean and up-to-date, Pool is clean as well. The rooms are on the smaller side, but no complaints overall. Bathroom is spacious and shower was great as well. The front desk staff were great, kind and helpful. There’s even some nice small touches that were well. Thought of such as two curtains in the bedroom to get extra darkness while you sleep. I do highly recommend this hotel if you’re in Muskoka. Price is great for the value that you’re getting. Hi

Good location with restaurants and stores close by. Nice buffet breakfast. Excellent service.

This hotel is 2 years old, both key fobs didn’t work, three times my husband had to go down to reset. The problem was the door not the key fobs. Room 402. Nice lobby to hang out in. You get free coffee and tea. Nothing in the room. Gas station next door with subway. Boston pizza on the corner. No dresser for the clothes. Get 2 pillows each but they are so soft that you have to bend in half. There is a shelves for clothes under the bench. Which we put our bags. The end tables are mismatched. One has a shelf and has a wood look to match paneling on wall and the other is a green pedestal table to watch the window blinds. Huge tv. A fridge. The heater was so noisy I had to turn off. Low water pressure and water level in toilet. Had to flush 3 times. No closet. 6 large hooks on wall. If you have dresses or a suit you will have to use the hooks on the wall or the bar with hangers but I don’t want to see my clothes hanging up. So I’m living out of my suitcase. I like a closet. I never had a room without a closet. The ironing board and iron are hanging on the wall. Decor it’s lovely but functionally it’s not my cup of tea. Breakfast at 6-9. Breakfast buffet has cereal, oatmeal in a pot, fruit, a pancake maker that make 2 large pancakes at a time. You push the button and you can see inside the machine how it’s done.There is scrambled eggs, boiled eggs and boiled sausages. No baked goods like muffins, cookies, croissants, cinnamon rolls. Only sliced bread and bagels. No bacon or hash browns. There is a juice machine and you get orange, apple or cranberry. Noisy outside because lots of traffic and cars coming to the gas station next door. It’s in a good area with Tim Hortons, Walmart, subway in the gas station. Boston pizza close by. I liked the shower, handrail, little shelf for stuff, 3 dispensers on the wall. Towels- 2 regular towels and 3 hand towels. I like a body towel. They clean room every other day. There is a desk area.

Stayed here for 2 nights while visiting Muskoka. Hotel conveniently located close to Highway 11. Rooms are on the smaller side but bed was comfortable. Shower very good with nice toiletries. Could use more bedside outlets as had to unplug lamp and clock radio. Breakfast was underwhelming. Best option likely a toasted bagel and yogurt. There is a nice new patio area outside with comfortable seating area and a firepit.

We left an item in the room by mistake a d Nicole was more than helpful in arranging shipping - Kudos 👏 Also, we stayed in the facility on May 10th and all of the employees we dealt with were great We thank all of you and especially Nicole Our only suggestion is to provide coffee makers in the room

The hotel was clean and brand new, and the staff was very kind. We are considering coming back in the summer. The view, with the snow, was amazing. We wanted to swim while enjoying the view, but the water was a bit too cold for winter. I wish they had a warmer pool or a spa. I love the concept of providing water stations for reusable bottles. I believe the rooms are soundproof since my sister and her kids were in the room next to mine, and I never heard any noise.