GrandTour50578448490
May 31, 2023
The facilities and location was nice, we were just let down by the very rude staff (1 male and 1 female) who obviously had nothing better to do than to stalk our exact location upon ‘checkout’ (AKA moving off your grass patch and driving past the other empty spaces they so desperately needed empty on time). Checkout was at 10am, we were packed up by 9:45am and were simply stood chatting to the lovely neighbouring couple. One staff member drove past us 3 times giving us evils and tapping his watch, along with asking very sarcastically, if we are ‘leaving today’, followed by an incredibly rude phone call from the office 5 minutes later asking if ‘we needed to pay for another night because we hadn’t left yet’. We drove off the site at 10:25am and next check in was from 2pm so I really don’t see an issue unless they needed to mop and hoover the grass maybe?! It’s a shame people don’t realise that being so rude can ruin someone’s entire impression and whole experience.