Guest User
November 29, 2021
Reception staff very welcoming, efficient and pleasant. Accommodation comfortable, could do with a kettle and tea and coffee in the tents so one does not have to go to the dining area to get that first early morning cup of coffee. Breakfast and dinner are included in your stay, lunch if you require is an additional cost. Drinks are not included in the rates. The camp is not fenced in and as as there are predators (around we heard them)you are not permitted to walk around at night and have to wait for your ranger to escort you to your tent after dinner, so there is a little bit of pressure on you not to sit for too long after dinner. I am not sure it is a child friendly camp not being fenced in. Food I would say is sub standard ,stew two nights out of three which was a bit oily and not to everyone’s taste, a braai on one of the nights which was ok the meat tended to be a bit dry. There are one or two things that should be addressed at mealtimes regarding guests and staff hanging around watching you and waiting for you to finish so they could eat,it is a bit uncomfortable. The kitchen staff were extremely unpleasant and unfriendly their food service and attitude left much to be desired. Attention needs to be given to food service while we were not allowed to help ourselves due to Covid restrictions which is completely understandable and acceptable, there were no health measures in place preventing flies from sitting all over the food. This was mentioned to the ladies serving the food but ignored. They need to brush up on the cleanliness of the serving area it’s a bit off putting. Some of the guests do notice this. The game viewing was good, we saw two Cheetah and a kill which was incredible, we did not see the lion on the game drives we went on but the four other members of our group did, but heard them at night which is awesome. The Rangers are knowledgeable and accommodating, our Ranger Charles was most pleasant as well as one of the staff Benny who went out of his way to assist you, sadly we did not see him on the morning we left. As a group of 6 people we are generally easy going and not demanding so hopefully the above will be addressed on an ongoing basis. We did enjoy ourselves however and would probably return.