Jura Hotels Ilgaz Mountain Resort

Doğayı sevenler serin sakin bir yer arayanlar için güzel bir tatil yeri. Ilgaz dağında dinlenmek için güzel bir tatil yeri

First of all, we stayed at the hotel twice, for 3 nights. Our first stay was during New Year's in December, and our second stay was during the semester break, so we happened to be at its busiest. The hotel was generally very loud. I attribute this to it being during peak season, but perhaps some music playing at the back would have affected the noise a bit. In terms of room cleanliness, the linens and sheets were meticulously clean, but I can't say the same for the overall room, especially the bathroom. Just look under the sink in the bathroom and you'll see what I mean. I recommend bringing Domestos with you. When we first went, the bathroom amenities were in small bottles, one at a time. This time, they'd switched to a bottle system, so that's a plus. The overall hotel cleanliness was okay, I'd say. Those who aren't obsessed with cleanliness won't mind. Let's come to the restaurant part... The staff try to be helpful as much as they can but it's not enough. All the water put on the tables is expired, we especially asked for different water, the water that constantly comes is from August or July 2024. We thought it might be the refill bottles but the tops of the bottles were just opened, I guess they were destocking. When we asked the waiters, they said they were very surprised that we paid attention to this :) Although the food seems to be a lot of variety, it's always the same kind of food for lunch and dinner. Dishes made with the same ingredients. During the holiday periods, things like pancakes and waffles for breakfast could have been fun for the kids, but of course they didn't. Our biggest problem is that the hotel doesn't have a coffee machine. There's a time slot called tea time but no coffee. The existing machine is so old that I can't even tell you. It gives you something watery instead of coffee. It's available for a fee, but it's unclear what kind of coffee it is. I don't understand how a large hotel can't partner with a brand. You can't get coffee in the morning. You can't even get hot tea or coffee at the restaurant for lunch or dinner, which also costs extra. The fact that all services at the hotel are paid may be a matter of concept, but what's the point of charging for skating on the hotel's own track, or charging for a tractor called a shuttle to go skating? Frankly, I think it's preferred because it's reliable and the only one in the area, or perhaps that was our reason for choosing it. The only plus is that you never get cold at the hotel; it's incredibly hot, more than necessary. Unfortunately, you don't get that service for the money you pay for the reservation or the money you spend at the hotel. You could do better.