Guest User
June 15, 2023
I came in town for a funeral and made it to the hotel around midnight, I was very tired after flying from Phoenix then driving 3 hours from Dallas. When I 1st pulled up the hotel looked condemned. It felt like I was walking straight into a horror movie. The hotel smelled like a neglected old folks home. It smelled like there was mold. I would have left immediately but it was late, I was tired and I am not familiar with the area. I was put into a room that was utterly disgusting, I was supplied with one set of towels. The carpet was so dirty, I was scared that I might catch ebola if my foot touched the carpet so I laid the very thin towels on the floor just to fell comfortable walking on the floor. The towel seat cover was too big and was sliding off the toilet. The water pressure in the shower was insufficient and trickled out of the faucet. when I stepped outside, the adjacent building was peeling so much paint that the site was disturbing. Half of the hotel was not functioning, I can not believe that they have the nerve to charge $99 a night as if that is a deal. They should have paid me to endure such conditions. I would be embarrassed if I was trip.com to represent them on their site. I left the next morning after the funeral and paid to stay at a different hotel. Which is money that I did not have but there was no way I would stay at this hotel another night. I would suggest running far away from this location and spend your money somewhere else. Trip.com Spoke to management on my behalf and they are horrible. The pictures look nothing like the rooms and they are deceiving. This should be against the law to false advertise. I wasn't there for even 24 hours and management is unwilling to work with me even with the deceiving photos that they have the nerve to place online. I WARN YOU, DON'T BE FOOLED.