The Crown Hotel, Boroughbridge, North Yorkshire

Stayed here a good few times now specifically new year and we love the place good location and very good facilities.

The hotel.is lovely the decor is stylish and clean. The hotel.its self needs abit of updating. Ie windows and bathrooms. But we did not pay a fortune to stay there. Our experience staying there was good. Special mention for a young lad behind the bar he was just brilliant at his job. Breakfasts was delicious meal.on Friday night also the meal was delicious . Just a tip please get Serving staff bringing good out to tie their hair up I had a hair on my breakfast. I know staff want to look nice but as they are Serving food their hair should be tied up. On the Sunday the 10th Nov I don't know what happened at breakfast it seemed unorganised people was complaining there was no orange juice. No pastries. No toaster . We wasn't to bothered but lots of people was. Could have been sorted easily. We would definitely return to the hotel we had a great weekend thankyou.

The room was lovely, comfortable bed with all the amenities you need for a short stay. It was let down by the breakfast and the cleanliness of the spa. The spa closed at 7 on the Saturday evening which we thought was a little early for a Saturday evening so we went in the morning before breakfast. We arrived at 7.40am and headed for the steam room. Looking past the fact that it is old and in need of an update it was so dirty I didn’t want to sit down and wished I’d taken my flip flops. There was hair, dirt and grime everywhere. It had only been open 40mins so to see this level of uncleanliness was unexpected. We then went for breakfast (included in the nights stay) We were greeted and seated by a lovely young lady. She showed us where everything was and told us that breakfast could be a little longer than usual as they were busy. Had no problem with this and appreciated being informed. I went to get juice and pastries but the OJ was empty and there were no pastries left. When I asked if they were replenishing I was told ‘I think people have taken a lot today’. She came to our table 5 minutes later to apologise with two croissants explaining they had run out of pastries. Breakfast was between 7 - 10am we arrived at 8.45! The table next to us arrived 30 minutes later and asked the same, they were simply told ‘sorry we have been really busy today and already been serving breakfast for 2 1/2 hours’. My husband had the full English which he enjoyed and I had the eggs florentine. Described on their menu as creamed spinach with eggs and hollandaise. Guess they were too busy to remember the creamed spinach on my breakfast. When I asked the waitress she seemed confused so I showed her the menu. She said she would replace it but I’d already waited for the meal and didn’t want to wait any longer so declined and ate what I had. Overall not the best experience.

I agree with the previous review on here, this place is a hidden gem! The location, spa, gym, parking, food, everything was perfect, I'm going home today feeling relaxed and refreshed. I would also like to add that all the staff are very friendly, and breakfast service was brilliant both days, we will be back.

What a gem of a hotel. I booked this purely on location convenience and I’m so glad I came across it. I will definitely stay again on journeys and would book just to have a break there because of its proximity to so much beautiful countryside and attractions. The staff were incredibly friendly and welcoming even though I was a late check in on my first night. The hotel is warm and cosy throughout and the room was beautiful. It was clean and traditionally decorated with a modern twist. There were some lovely little personal touches there which made me feel really at home. I slept really well on a comfy bed and it was nice and quiet. Breakfast was superb. No self service ‘hot’ buffet here. There was continental but, what I find a rarity these days, the hot menu was all cooked to order and of very high quality ingredients. There was even tea and coffee actually brought to me instead of a self service machine. I ate in the restaurant the second night and the food was fantastic. Can’t recommend highly enough for a hotel experience where you feel genuinely welcome and cared for as a guest.